Jeremy Lujan
Port Charlotte,FL
Summary
Dynamic courier with extensive experience at FedEx, adept at optimizing delivery routes and enhancing customer satisfaction. Proven problem-solver with a keen attention to detail, successfully trained new staff and implemented efficient inventory controls. Recognized for improving operational efficiency and maintaining high safety standards in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Courier
Fedex
Punta Gorda
03.1998 - Current
- Operated delivery vehicles to transport packages efficiently and safely.
- Maintained accurate records of deliveries and pickups using handheld scanning devices.
- Communicated effectively with customers to ensure satisfaction and resolve issues promptly.
- Adhered to safety protocols and regulations to minimize risks during transportation.
Courier
Airborne Express
Denver, CO
01.1994 - 03.1998
- Coordinated with team members to optimize delivery routes for improved efficiency.
- Loaded and unloaded packages, ensuring proper handling of fragile items.
- Assisted in training new couriers on operational procedures and safety practices.
- Monitored vehicle maintenance needs, reporting issues to ensure reliable performance.
- Worked for a few contractors and was an assistant manager for Speedy Pete llc
Manager
Subway
Evergreen, CO
05.1995 - 11.1996
- Led daily operations, ensuring adherence to company standards and policies.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented inventory control measures, reducing waste and improving cost efficiency.
- Streamlined workflow processes, resulting in reduced customer wait times.
Education
Business Management
Arapahoe Community College
Littleton, COSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Took the aspire courses for FedEx
- Run Easi plan and divide routes in the morning
- Help to balance routes
Timeline
Courier
Fedex
03.1998 - Current
Manager
Subway
05.1995 - 11.1996
Courier
Airborne Express
01.1994 - 03.1998
Business Management
Arapahoe Community College