Jeremy Mabry
Pasadena
Summary
Dynamic professional with a strong work ethic and proven success in front desk operations at Hilton Garden Inn. Skilled in multitasking and problem-solving, I enhanced service delivery and operational efficiency, while mentoring staff to foster a collaborative environment. Committed to excellence, I consistently improved team performance metrics.
Overview
9
9
years of professional experience
Work History
Night Auditor
Hilton Garden Inn Hotel
01.2023 - Current
- Reconciled daily financial transactions for accuracy and completeness.
- Processed guest check-ins and check-outs efficiently.
- Managed reservations and updated the property management system.
- Assisted in maintaining a clean and organized front desk area.
Supervisor
Home2 Suites by Hilton Hotel
02.2021 - 01.2023
- Oversaw daily operations to ensure team efficiency and workflow adherence.
- Trained new staff on operational procedures and safety protocols.
- Monitored performance metrics to identify areas for improvement and increased productivity.
- Coordinated scheduling to optimize resource allocation and minimize downtime.
Manager
Hot Topic
03.2017 - 02.2021
- Oversaw daily operations to ensure efficient workflow and productivity across teams.
- Developed and implemented process improvements that enhanced service delivery and operational efficiency.
- Mentored junior staff, providing guidance on best practices and fostering a collaborative work environment.
- Analyzed performance metrics to identify areas for improvement and drive strategic decision-making.
Education
Bachelor of Science - Accounting And Finance
San Jacinto College
Pasadena, TX11-2028
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Punctual and dependable
- Demo work
Timeline
Night Auditor
Hilton Garden Inn Hotel
01.2023 - Current
Supervisor
Home2 Suites by Hilton Hotel
02.2021 - 01.2023
Manager
Hot Topic
03.2017 - 02.2021
Bachelor of Science - Accounting And Finance
San Jacinto College
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