Jeremy McIntire
Motion Industries
Jonesboro,AR
19
years of professional experience
Account Representative with a proven track record at Motion Industries, excelling in customer engagement and relationship management. Leveraged CRM proficiency to enhance client satisfaction, consistently exceeding sales quotas. Recognized for effective communication and strategic problem-solving, fostering loyalty and driving results in a competitive environment.
Work History
Account Representative
10 Years 11 Months- Managed customer accounts, ensuring timely resolution of inquiries and issues.
- Processed orders efficiently using ERP systems to maintain inventory accuracy.
- Collaborated with sales teams to identify client needs and provide tailored solutions.
- Developed strong relationships with clients, fostering loyalty through excellent service.
- Contacted customers to assess satisfaction and current needs.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Retained high-value clients by providing exceptional support and personalized service.
Account Representative
3 Years 11 Months- Monitored account performance metrics, contributing to strategic decision-making processes.
- Collaborated with other departments to address customer needs and service requests.
- Supported customer satisfaction through regular follow-up and communication.
- Strengthened company reputation with exceptional service, handling client concerns with professionalism and patience.
- Presented professional image consistent with company's brand values.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Account Representative
2 Years 4 Months- Assisted in preparing product presentations, enhancing customer understanding of offerings
- Streamlined communication between departments to improve overall operational efficiency.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Consistently exceeded quota expectations leading the way among fellow representatives.
Inside Sales Representative
19 Years 3 Months- Managed inbound customer inquiries and provided product information to drive sales.
- Developed and maintained strong relationships with clients through regular follow-ups.
- Collaborated with team members to streamline order processing and improve accuracy.
- Utilized CRM software to track sales activities and customer interactions effectively.
- Assisted in identifying client needs and recommending appropriate solutions to enhance satisfaction.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
Education
Paramedical Medicine - Pre-Hospital Emergency Care
Skills
Customer engagement
CRM proficiency
Customer relationship management
Account management
Sales proposal creation
Communication and negotiations
Multitasking Abilities
Excellent communication
Customer satisfaction
Effective communication
Timeline
Account Representative
Motion Industries
08.2015 - 07.2026Read More
Account Representative
Purvis Industries
09.2011 - 08.2015Read More
Account Representative
Motion Industries
04.2009 - 08.2011Read More
Inside Sales Representative
Motion Industries
04.2007 - 2009Read More
Arkansas State University
Paramedical Medicine from Pre-Hospital Emergency Care
Read More