Jeremy Messer
Colorado Springs,CO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Floor Manager
The Well
11.2022 - Current
- Managed team of 10 employees to maintain smooth-running operations of shop floor
- Created employee schedules to align coverage with forecasted demands
- Offered hands-on assistance to customers, assessing needs, and educating guests on our concept and mission
- Managed store dry goods inventory and stock levels to maintain availability of products
- Managed staff by creating SOPs, rules, and guidelines.
Catering Coordinator and Hourly Manager
Salsa Brava
04.2021 - 11.2022
- Performed closing procedures up to 5 times weekly by balancing cash drawers and reconciling credit card transactions
- Worked with both FOH and BOH to ensure smooth service
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted
- Worked with customers to rent out space in restaurant.
Expo and Server
Outback Steakhouse
01.2020 - 03.2021
- Rang up guest in a timely manner with a focus on customer service
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Business and Administration -
University of Colorado At Colorado Springs
Colorado Springs, CO12.2023
High School Diploma -
Minooka Community High School
Minooka, IL05.2017
Skills
Customer Relations
Complaint Resolution
Event Planning
Vendor Relations
Time Management
Certification
Manager ServSafe certified
References
Justin Anderson - Owner and Founder of Simpatico Hospitality
Cell: 619-248-2711
Email: justin@simpaticohospitality.com
Cleary Akers - Senior Operations Manager
Cell:719-238-8049
Email: clearyakers@yahoo.com
Timeline
Floor Manager
The Well
11.2022 - Current
Catering Coordinator and Hourly Manager
Salsa Brava
04.2021 - 11.2022
Expo and Server
Outback Steakhouse
01.2020 - 03.2021
Bachelor of Business and Administration -
University of Colorado At Colorado Springs
High School Diploma -
Minooka Community High School
Manager ServSafe certified
Similar Profiles
Rysheeda WardRysheeda Ward
Recovery Learning Specialist at The WellRecovery Learning Specialist at The Well
Aimee AndersonAimee Anderson
Medication Aide/Recovery Coach at The WellMedication Aide/Recovery Coach at The Well
Naomi FernandezNaomi Fernandez
Student Supervisor and Personal Trainer at The WELLStudent Supervisor and Personal Trainer at The WELL