Results-driven professional with extensive experience in the restaurant industry. Skilled in team training, inventory management, and process optimization. Proven ability to streamline operations and boost guest satisfaction through effective staff collaboration.
Work History
Server/ Bartender/ NRO Trainer
3 Years 6 Months
Bjs Restaurants Inc | 01.2023 - 07.2026
Delivered exceptional customer service in high-volume restaurant environment.
Managed bar inventory, ensuring timely restocking and organization of supplies.
Trained new staff on menu offerings and service protocols, enhancing team performance.
Collaborated with kitchen staff to coordinate orders, improving efficiency during peak hours.
Created signature cocktails and beverage specials, contributing to seasonal menu development.
Maintained cleanliness and organization of bar area, adhering to health and safety standards.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server/ Bartender/ NRO TRAINER
4 Years
Lazy Dog Restaurant & Bar | 04.2018 - 04.2022
Developed and delivered training modules on operational procedures and best practices.
Facilitated workshops to enhance employee skill sets and knowledge retention.
Evaluated training effectiveness through feedback surveys and performance assessments.
Mentored new trainers in instructional methods and program implementation.
Collaborated with team leaders to identify training needs across departments.
MID Manager/ Bartender
2 Years 3 Months
Red Robin | 04.2016 - 07.2018
Enhanced guest satisfaction through training staff on customer service best practices.
Streamlined operations by implementing efficient workflow processes within restaurant management.
Managed inventory control systems to optimize stock levels and reduce waste.
Led team meetings to discuss performance metrics and set operational goals.