Jeremy Mitchell
New York,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Southwest Airlines
03.2023 - 09.2023
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas safely using ground operations equipment.
Transaction Specialist
Man Power @ JP Morgan & Chase
09.2022 - 11.2022
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
- Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
Nike
Sales Expert
09.2021 - 12.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-day-day duties accurately and efficiently.
Intern
Live Nation
06.2015 - 08.2020
- Collaborated with mass media team to improve social media following
- Analyzed problems, identified solutions and made decisions.
- Helped coordinate backstage wardrobe room settings for major concerts such as: On The Run (Beyonce & Jay), U2, and the Rolling Stones.
- Collaborated in professional team to solve workflow issues.
Sales Expert
Footlocker
03.2019 - 12.2019
- Ability to efficiently assist customers in a retail setting.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Aldermanic Intern
City of Chicago
06.2018 - 08.2018
- Developed social media templates for the Alderman’s office Twitter, Instagram, and Facebook
- Contributed to content creation for the company website
- Answered incoming telephone calls, took down messages and provided information
- Sorted and organized files, spreadsheets, and reports.
Student Intern
Democrats for Education Reform
06.2016 - 08.2016
- Planned and developed strategies for Education Reform in Chicago
- Used the knowledge for the effectiveness of methods such as classroom training, hands on workplace scenarios, and on-the-job training
- Participated in meetings and conferences associated with Northern Trust, Hyatt, and House of Hope
Education
Bachelor of Science - BS - Mass Communications, Corporate Communications
City University of New York-College of Staten Island
2021
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Dillard University
2018
Skills
- Interpersonal communications skills
- Detail-Oriented
- Client service
- Verbal and Written Communication
- Microsoft Office Suite
- Global Marketing
- Sales expertise
- Team collaboration
- Marketing Strategies
- Buffer Suite
Timeline
Ramp Agent
Southwest Airlines
03.2023 - 09.2023
Transaction Specialist
Man Power @ JP Morgan & Chase
09.2022 - 11.2022
Nike
Sales Expert
09.2021 - 12.2021
Sales Expert
Footlocker
03.2019 - 12.2019
Aldermanic Intern
City of Chicago
06.2018 - 08.2018
Student Intern
Democrats for Education Reform
06.2016 - 08.2016
Intern
Live Nation
06.2015 - 08.2020
Bachelor of Science - BS - Mass Communications, Corporate Communications
City University of New York-College of Staten Island
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Dillard University