Jeremy Neill
Dallas,TX
Summary
Dynamic hospitality professional with extensive experience at St. Martins Wine Bistro, excelling in high-quality client service and cash management. Proven track record in training staff and enhancing guest satisfaction through effective relationship building and operational efficiency. Committed to delivering exceptional dining experiences while optimizing inventory practices.
Overview
13
13
years of professional experience
Work History
Server /bartender/manager
St. Martins Wine Bistro
Dallas, TX
08.2024 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Assisted in training new staff on menu items and service protocols to ensure consistent quality.
- Collaborated with kitchen staff to coordinate timely delivery of food and beverages for optimal guest experience.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance for patrons.
Server/manager/bartender
Encina Restaurant
Dallas, TX
08.2020 - 07.2024
- Supervised daily restaurant operations, ensuring high service standards and guest satisfaction.
- Trained new server staff on menu knowledge and customer service techniques.
- Coordinated staff schedules to optimize coverage during peak dining hours.
- Implemented inventory management practices to reduce waste and control costs.
Server/manager/bartender
The Grape
Dallas, TX
05.2013 - 10.2019
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Developed training materials to improve onboarding process for new employees.
- Monitored and maintained cleanliness and organization of service areas for efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
Education
High School Diploma -
Farmersville High School
Farmersville, TXSkills
- Consistent work performance
- High-quality client service
- Cash management
- Client relationship building
Timeline
Server /bartender/manager
St. Martins Wine Bistro
08.2024 - Current
Server/manager/bartender
Encina Restaurant
08.2020 - 07.2024
Server/manager/bartender
The Grape
05.2013 - 10.2019
High School Diploma -
Farmersville High School