Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Osborne

Zanesville,Ohio

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

* Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

*Poised to contribute to team success and achieve positive results.

*Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

* Proactive and goal-oriented professional with excellent time management and problem-solving skills.

*Known for reliability and adaptability, with swift capacity to learn and apply new skills. *Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Security Officer

CentraDefense
06.2023 - Current
  • Monitored and enforced security protocols to ensure safety of personnel and property.
  • Conducted regular patrols and inspections to identify potential security risks.
  • Assisted in training new security staff on procedures and emergency response protocols.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Billing Specialist

Charter Communications, Spectrum
01.2021 - 01.2023
  • Managed customer inquiries regarding billing issues, ensuring timely resolutions and high satisfaction rates.
  • Utilized advanced software tools to track billing cycles and generate reports for management review.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.

Security Officer

Securitas Security Services
01.2018 - 01.2020
  • Monitored and enforced security protocols to ensure safety of personnel and property.
  • Responded promptly to incidents, documenting details for investigation and reporting purposes.
  • Coordinated with local law enforcement during emergencies to maintain order and safety.
  • Utilized surveillance systems to monitor premises and deter unauthorized access effectively.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Correctional Officer

Marion County Juvenile Detention Center
01.2015 - 01.2018
  • Monitored juvenile detainees to ensure compliance with facility rules and regulations.
  • Conducted regular safety inspections of living areas and common spaces.
  • Responded promptly to incidents, implementing de-escalation techniques to maintain order.
  • Assisted in the rehabilitation process through engagement in educational and recreational activities.

Education

Bachelor Of Science - Psychology

The Ohio State University
Marion, OH

Skills

  • Friendly, positive attitude
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Dependable and responsible
  • Critical thinking

Timeline

Security Officer

CentraDefense
06.2023 - Current

Billing Specialist

Charter Communications, Spectrum
01.2021 - 01.2023

Security Officer

Securitas Security Services
01.2018 - 01.2020

Correctional Officer

Marion County Juvenile Detention Center
01.2015 - 01.2018

Bachelor Of Science - Psychology

The Ohio State University

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Jeremy Osborne