Jeremy Pasion
Sr. Mobile Expert
Auburn,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Sr. Mobile Expert
T-Mobile
Tukwila, Washington
11.2020 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
Assistant Manager
Zumiez, The Outlet Collection
Auburn, WA
06.2019 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Associate
Zumiez, The Outlet Collection
Auburn, WA
10.2017 - 06.2019
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to build rapport and loyalty.
Service Champion
Taco Bell, South Auburn
Auburn, WA
08.2017 - 11.2017
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Fostered culture of excellence, setting high standards for customer service and cleanliness.
Education
No Degree -
Green River Community College
Auburn, WA 05.2001 -
Diploma -
Auburn High School
Auburn06.2018
Skills
Collaborative teamwork
Effective problem resolution
Proficient in customer relations
Consistent reliability
Dependable team member
Proficient in handling multiple tasks
Timeline
Sr. Mobile Expert
T-Mobile
11.2020 - Current
Assistant Manager
Zumiez, The Outlet Collection
06.2019 - 07.2020
Sales Associate
Zumiez, The Outlet Collection
10.2017 - 06.2019
Service Champion
Taco Bell, South Auburn
08.2017 - 11.2017
No Degree -
Green River Community College
05.2001 -
Diploma -
Auburn High School