Jeremy Rivera Galindez
Seattle,WA
Summary
I, Jeremy Rivera Galindez am dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. I successfully work as part of team to reach personal and business goals. Well-versed in products, services and consumer trends. Achiever committed to holding highest standards and maintaining customer trust.
Overview
5
5
years of professional experience
Work History
Key Holder Supervisor
NYX Professional Makeup
Orlando, FL
03.2019 - 05.2020
- Monitored store performance and identified areas for improvement.
- Tracked sales data to ensure accurate inventory levels.
- Recruited, interviewed and trained new key holders.
- Monitored the efficiency of the marking process and identified areas for improvement.
Prestige Beauty Advisor
Ulta Beauty Inc.
Orlando , FL
06.2015 - 12.2016
- Greeted customers and identified their needs through product knowledge.
- Demonstrated products to customers and provided advice on suitable options.
- Maintained a professional attitude towards clients while providing excellent customer service.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Licensed Esthetician - Esthetics
Florida Technical College
Orlando, FL07-2015
Skills
- Grammar knowledge
- Fluent Bilingualism
- Spanish Fluency
- Team building relations
- Adaptability and Flexibility
- Fee Determination
- Make Up Artistry
Timeline
Key Holder Supervisor
NYX Professional Makeup
03.2019 - 05.2020
Prestige Beauty Advisor
Ulta Beauty Inc.
06.2015 - 12.2016
Licensed Esthetician - Esthetics
Florida Technical College
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