Jeremy Santiago
Bronxville,NY
Summary
Enthusiastic professional with a focus on customer service and graphic design. Excels in addressing customer inquiries, resolving issues, and collaborating with team members to enhance store operations. Committed to delivering positive experiences through effective communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Retail Customer Service Representative
PostNet
The Bronx, NY
12.2025 - 03.2026
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in processing shipments and maintaining inventory accuracy within store operations.
- Operated point-of-sale systems, ensuring accurate transaction handling and customer satisfaction.
- Collaborated with team members to improve store layout for enhanced customer experience.
Graphic Design Intern
Alfred E Smith CTE High School
The Bronx, NY
07.2025 - 08.2025
- Designed visual assets for school events, enhancing promotional materials and communication strategies.
- Collaborated with teachers to create engaging graphics for educational presentations and materials.
- Assisted in developing brand identity elements, including logos and color schemes for school initiatives.
- Utilized Adobe Creative Suite to produce high-quality designs and illustrations for various projects.
Education
High School Diploma -
Alfred E Smith
The Bronx, NY06-2027
Skills
- Good communication skills
- Excellent written and oral communication
- Multitasking and organization
- Customer satisfaction
- Team collaboration
- Team leadership
- Customer relations
- Customer engagement
- Telephone etiquette
- Merchandise restocking
Timeline
Retail Customer Service Representative
PostNet
12.2025 - 03.2026
Graphic Design Intern
Alfred E Smith CTE High School
07.2025 - 08.2025
High School Diploma -
Alfred E Smith