Jeremy Sheppard
Hurricane
Summary
Dynamic sales professional with over 7 years of experience in driving revenue growth through innovative sales strategies and exceptional customer service. Skilled in data analysis and problem-solving, adept at managing customer interactions to maximize satisfaction and loyalty.
Overview
14
14
years of professional experience
Work History
Internet Sales Consultant
Joe Holland Chevrolet & Imports
South Charleston
06.2018 - Current
- Resolved customer concerns promptly to enhance overall satisfaction.
- Managed internet leads through e-mail, calls, and text messages, ensuring continuous customer availability throughout the sales process.
- Developed and implemented innovative sales strategies to enhance customer engagement and drive revenue growth.
- Utilized CRM software to manage customer interactions and maintain records.
- Maintained up to date knowledge of company's website content, features and functionality.
- Coordinated cross-departmental efforts to create a cohesive and effective sales strategy.
- Resolved customer complaints in a timely manner via telephone and email communication.
Golf Course Assistant Superintendent
Guyan Golf And Country Club
Barboursville
06.2016 - 06.2018
- Maintained accurate daily logs, time sheets, and inspection reports for project tracking.
- Monitored turf conditions regularly to ensure optimal health and growth.
- Coordinated with multiple crews to lead and execute projects across the golf course.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated tasks to staff while establishing clear priorities and goals.
Substitute Teacher
Berkley County and Mingo County Board of Education
Williamson
08.2015 - 06.2016
- Supported student learning in various subjects and grade levels through tailored instructional assistance.
- Executed lesson plans from lead teachers to enhance student engagement and understanding.
- Adapted teaching strategies to meet diverse student needs and learning styles.
- Fostered positive student behavior through clear communication and reinforcement techniques.
Sales Representative
Day Hyundai of Morgantown
Morgantown
07.2012 - 08.2014
- Identified and recommended best products and services based on active listening to customer needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed strong client relationships to improve customer loyalty and retention.
- Tracked leads, customer interactions, and sales progress using CRM systems.
- Answered inquiries from prospective customers regarding features of products and services offered.
Education
Minors in Business and Communications
West Virginia University
Morgantown, WV06-2012
Bachelor of Arts - Multidisciplinary Studies
West Virginia University
Morgantown, WV05-2012
Skills
- Customer relationship management
- Sales strategy development
- Lead generation
- CRM software utilization
- Data analysis
- Problem solving
- Telephone communication
References
Eric Herter
Former General Manager at Day Hyundai
Hertereric@yahoo.com
989-506-5736
Jimmy Maynard
Pastor
Little Dove United Baptist Church
304-784-7461
Timeline
Internet Sales Consultant
Joe Holland Chevrolet & Imports
06.2018 - Current
Golf Course Assistant Superintendent
Guyan Golf And Country Club
06.2016 - 06.2018
Substitute Teacher
Berkley County and Mingo County Board of Education
08.2015 - 06.2016
Sales Representative
Day Hyundai of Morgantown
07.2012 - 08.2014
Minors in Business and Communications
West Virginia University
Bachelor of Arts - Multidisciplinary Studies
West Virginia University