Dynamic Sales Analyst leveraging data analysis and Excel to enhance sales processes and customer service. Skilled in relationship building and supplier management, driving efficiency in complex sales cycles and facilitating successful closings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Internet Sales Consultant
Lennar
Charleston, South Carolina
02.2025 - Current
Provided product knowledge on Lennar's home features and community benefits.
Collaborated with sales team to develop effective marketing strategies.
Maintained customer relationship management system for tracking interactions.
Analyzed market trends to identify potential sales opportunities and client needs.
Facilitated communication between buyers and financing partners for smooth transactions.
Conducted training sessions for users on new features and functionality of Salesforce applications.
Analyzed customer data using CRM systems such as Salesforce or Microsoft Dynamics 365.
Sales Analyst
Lennar
Charleston, US
10.2023 - Current
Ensure all sales files and necessary documents are complete, compliant, and close successfully
Ensure all items in the DocuSign queue are completed and current
Provide real-time feedback and analytics to Sales and Closing department regarding sales paperwork and Backlog Management
Manage contingency file follow-up
Track NHO, NHD and Closing Meetings with the Construction Manager, Customer Care, Buyer, Mortgage Company, and Closing Attorney
Serve as the customer's main point of contact throughout the construction and closing process, be the point person between the homebuyer and the community team (i.e., sales, construction, warranty, mortgage, and title)
Update Salesforce and utilize for reporting
Generate phone calls and email correspondence to homebuyers