A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Internet Sales Consultant
Ron Tonkin Mazda
Portland, OR
12.2023 - Current
Responded promptly to all incoming sales inquiries from potential customers.
Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.
Organized test drives for potential buyers in order to demonstrate the performance of various vehicles.
Generated sales leads through cold calling and outbound calls in order to increase revenue growth.
Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Followed up with customers to build long-term relationships and successful referrals.
Administrative Assistant
North Clackamas Parks & Recreation District
Clackamas, OR
08.2022 - 08.2024
Facilitated communication between different departments within the organization.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Compiled data from various sources into organized reports for review by management team.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Processed invoices for payment using accounting software applications.
Internet Sales Assistant
Ron Tonkin Toyota
Portland, Oregon
08.2023 - 11.2023
Greeted visitors, clients and guests in a professional manner.
Developed positive relationships with internal customers through effective communication techniques.
Answered incoming calls, responded to emails, faxes and other inquiries from customers and sales consultant.
Scheduled meetings, and appointments for the sales team.
Used filing systems to improve document management and organization.
Education
Bachelor of Science - Supply Chain And Logistics Management
Portland State University
Portland, OR
06-2026
High School Diploma -
Benson Polytechnic High School
Portland, OR
06-2021
Skills
Sales strategy development
Sales Presentations
Product Demonstrations
Consultative techniques
Customer Relationship Management
Conflict Mediation
Customer Service
Spreadsheet Software
Operations Support
Languages
Vietnamese
Professional
Timeline
Internet Sales Consultant
Ron Tonkin Mazda
12.2023 - Current
Internet Sales Assistant
Ron Tonkin Toyota
08.2023 - 11.2023
Administrative Assistant
North Clackamas Parks & Recreation District
08.2022 - 08.2024
Bachelor of Science - Supply Chain And Logistics Management
Portland State University
High School Diploma -
Benson Polytechnic High School
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