Summary
Overview
Work History
Education
Skills
Timeline
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JEREMY STEFUN

Upland,CA

Summary

Knowledgeable Computer systems and smart home Installer offering 5 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with computer systems and installing new systems.

Overview

6
6
years of professional experience

Work History

In Home Computer Repair and Smart Home Installer

GEEK SQUAD
05.2022 - 04.2024
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Calculated materials and time needed for each job.
  • Installed complete smart home and wifi systems at new residential and business construction sites.
  • Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
  • Inspected installations to check for functionality and maintain customer satisfaction.

Advanced Repair Technician

Best Buy Geek Squad
06.2020 - 05.2022
  • Perform diagnostics and navigate requested and recommended repairs in timely fashion
  • Followed detailed repair and maintenance procedures for consumer products.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained inventory of repair supplies and ordered parts.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.

Remote Repair Technician

Ubreakifix by Asurion
05.2020 - 07.2020
  • Diagnose, troubleshoot and repair devices
  • Explain complex technical issues to customers in a non-technical, simple to understand manner
  • Answer phone calls with a professional, courteous and friendly demeanor
  • Keep track of all devices and inventory while safeguarding all van stock.

Mobile Sales Consultant

Best Buy
04.2018 - 06.2020
  • Help customers understand the differences in phone plans in a simple and easy to understand manner
  • Contact AT&T, Verizon, and Sprint representatives to maintain knowledge about new phone plans
  • Activate new phone lines and phones for customers
  • Perform Data transfers to new phones.

Education

Some College (No Degree) - Computer Science

California State University, Fullerton
Fullerton, CA

Associate

IRVINE VALLEY COLLEGE
Irvine, CA
05.2017

Skills

  • Computer IT - 5 years
  • Educating others in field of Computers - 5 years
  • Computer Programming - 8 years
  • Windows Operating systems - 10 years
  • Mac Operating systems - 5 years
  • Apple Certified Repair Technician - 4 years
  • Power Tool Operation
  • Smart Thermostat Installer - 2 years
  • Smart Door Bell Installer - 2 years
  • Solar Power Security camera installer - 2 years

Timeline

In Home Computer Repair and Smart Home Installer

GEEK SQUAD
05.2022 - 04.2024

Advanced Repair Technician

Best Buy Geek Squad
06.2020 - 05.2022

Remote Repair Technician

Ubreakifix by Asurion
05.2020 - 07.2020

Mobile Sales Consultant

Best Buy
04.2018 - 06.2020

Some College (No Degree) - Computer Science

California State University, Fullerton

Associate

IRVINE VALLEY COLLEGE

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JEREMY STEFUN