Jeremy Stephens
Columbus,OH
Summary
Dynamic security professional with extensive experience in private and business security, excelling in employee training and safety management. Proven track record in enhancing operational efficiency and compliance through strategic scheduling and staff development. Adept at fostering team collaboration while ensuring a customer-oriented approach to service delivery.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Securitas Security Services
Columbus, OH
01.2025 - Current
- Directed daily security activities, ensuring strict compliance with safety regulations and protocols.
- Conducted comprehensive training sessions for new security personnel, focusing on company protocols and emergency response strategies.
- Analyzed staffing needs and created shift schedules to enhance operational efficiency and meet business demands.
- Analyzed site conditions through routine inspections to detect potential security risks and recommend strategic improvements.
Assistant Manager
TrueNorth Companies
Columbus, OH
08.2024 - 01.2025
- Assisted in developing and implementing operational procedures to enhance team efficiency.
- Coordinated daily tasks among team members to ensure smooth workflow and timely service delivery.
- Analyzed customer feedback to identify areas for improvement in service and product offerings.
- Supported inventory management by monitoring stock levels and placing orders as needed.
- Trained new hires on company policies, procedures, and software systems to ensure compliance and efficiency.
Slot Manager
Scioto Downs
Columbus, OH
10.2022 - 06.2023
- Managed daily operations of slot floor, ensuring optimal machine performance and customer satisfaction.
- Trained and mentored staff on best practices for customer service and machine maintenance.
- Implemented strategies to enhance player engagement through promotional events and loyalty programs.
- Analyzed gaming data to identify trends, driving adjustments in machine placement and game offerings.
- Monitored compliance with gaming regulations, maintaining high standards of integrity and security on the floor.
Security Shift Manager
Scioto Downs
Columbus, OH
10.2021 - 10.2022
- Supervised security personnel to ensure compliance with safety protocols and procedures.
- Coordinated incident response efforts, maintaining communication with local law enforcement and emergency services.
- Conducted regular safety inspections to identify potential hazards and implement corrective measures.
- Developed and implemented training programs for new security staff, enhancing team efficiency and performance.
Education
High School Diploma - General Studies
San Marcos High School
Santa Barbara, CASkills
Employee training
Workplace safety
Staff management
Customer-oriented
Safety awareness
Schedule management
Staff development
Document management
Safety reviews
Team collaboration and leadership
Timeline
Shift Supervisor
Securitas Security Services
01.2025 - Current
Assistant Manager
TrueNorth Companies
08.2024 - 01.2025
Slot Manager
Scioto Downs
10.2022 - 06.2023
Security Shift Manager
Scioto Downs
10.2021 - 10.2022
High School Diploma - General Studies
San Marcos High School