Business / Retail / Marketing Event ExpertAssociate ManagerRetail Sales ConsultantDelivery Driver / Associate ManagerWork Study / Student Teacher Assistant
Work Type
Full TimeConsulting
Location Preference
On-SiteRemoteHybrid
Location:
OklahomaOklahoma City, OKStillwater, OKTulsa, OKShawnee, OK
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k matchPaid sick leave
16
years of professional experience
Organized team player with extensive experience managing multiple projects concurrently while ensuring accuracy. Strong analytical and communication skills enhance collaboration and adaptability in diverse environments. Focused on driving team success and pursuing opportunities that leverage interpersonal skills, time management, and problem-solving capabilities.
Work History
9 Years 2 Months
06.2017 - Current
9 Years 2 Months
Business / Retail / Marketing Event Expert
T-MOBILE USA
06.2017 - Current
Delivered tailored wireless solutions to enhance operational efficiency for small to medium corporations within the community.
Developed trust and communication channels with various businesses and sole proprietorships to foster long-term partnerships.
Enhanced customer satisfaction by providing detailed education on device features. Facilitated effective device setup and usage demonstrations. Aligned transaction expectations to streamline processes.
Oversaw device operations, ensuring accurate and timely transaction execution.
Cultivated positive customer experiences through attentive support and problem resolution.
Guided customers through device setup and transaction processes to ensure clear expectations and satisfaction.
Developed and managed events to cultivate relationships with potential partners, driving future business initiatives.
Implemented tailored wireless solutions for local small businesses, fostering community growth and connectivity.
Supervised team members to ensure effective store operations and customer service. with leadership skills needed for store operations and protocol. Aided others in daily processes to ensure quality customer service to our consumers and businesses.
2 Years 7 Months
04.2015 - 11.2017
2 Years 7 Months
Associate Manager
CARL'S JR, WEATHERFORD, OK | Weatherford, OK
04.2015 - 11.2017
Oversee activities related to making products or providing services.
Managed staff by preparing work schedules and assigning specific duties to ensure operational efficiency.
Determined staffing requirements and conducted interviews, hiring, and training of new employees to build a skilled team.
Planned and directed activities such as sales promotions, coordinating with other department heads.
Plan and direct activities such as sales promotions, coordinating with other department heads as needed.
Oversee activities related to making products or providing services.
Oversee activities related to making products or providing services.
Oversaw store operations during all shifts, maintained accurate transaction logs, assisted during peak revenue periods, and promoted store brand through exceptional customer service.
1 Year 3 Months
01.2016 - 04.2017
1 Year 3 Months
Retail Sales Consultant
AT&T MOBILITY INC.
01.2016 - 04.2017
Delivered integrated home and mobile solutions to enhance customer satisfaction.
Educated customers on device features, demonstrated setups, and set clear expectations during transactions.
Met monthly goals provided by upper management.
Troubleshot devices as well as conducted content transfers between mobile devices.
Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted customers in selecting products that meet their needs and preferences.
Maintained knowledge of current promotions, devices, and plans to provide informed recommendations.
Trained new consultants on product features, sales techniques, and customer engagement strategies.
Enhanced customer loyalty by offering tailored solutions that met individual needs.
2 Years
04.2013 - 04.2015
2 Years
Delivery Driver / Associate Manager
PIZZA HUT, ALVA/WEATHERFORD, OK | Alva/Weatherford, OK
04.2013 - 04.2015
Listen to and resolve customers' complaints about products or services.
Resolved customer complaints regarding products or services to enhance satisfaction.
Investigate and resolve complaints about food quality, service, or accommodations.
Monitor food preparation methods, part sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Assigned cooking tasks to staff to optimize workflow in the kitchen. of cooking personnel to ensure economical use of food and prompt preparation.
Monitored health and fire regulation compliance in food preparation and serving to maintain safety standards.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Plan menus and food use based on expected number of guests, nutritional value, palatability, popularity, and costs.
Performed food preparation and service tasks, including cooking, clearing tables, and serving food and drinks.
Review work procedures and operational problems to decide ways to improve service, performance, or safety.
Assess staffing needs and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
7 Months
10.2012 - 05.2013
7 Months
Work Study / Student Teacher Assistant
NORTHERN OKLAHOMA COLLEGE, TONKAWA, OK | Tonkawa, OK
10.2012 - 05.2013
Selected and obtained materials and supplies, including textbooks and performance pieces, to enhance learning resources.
Collaborate with colleagues to address teaching and research issues.
Participated in student recruitment, registration, and placement activities to support student enrollment and success.
Keep students informed of community events such as plays and concerts.
Participate in campus and community events.
Select and obtain materials and supplies such as textbooks and performance pieces.
Organized performance groups and directed rehearsals to ensure high-quality presentations and student engagement.
Served as secretary in fine arts department, managing office tasks and supporting faculty.
1 Year 1 Month
12.2010 - 01.2012
1 Year 1 Month
Student Tutor
NORTHERN OKLAHOMA COLLEGE, TONKAWA, OK | Tonkawa, OK
12.2010 - 01.2012
Provided private instruction to individuals or small groups, enhancing academic performance, occupational skills, and test preparation.
Taught students effective study, note-taking, and test-taking strategies to enhance learning outcomes.
Assess students' progress throughout tutoring sessions.
Schedule tutoring appointments with students or their parents.
Travel to students' homes, libraries, or schools to conduct tutoring sessions.
Researched and recommended textbooks, software, and learning materials to support students' academic needs.
Prepare and facilitate tutoring workshops, collaborative projects, or academic support sessions for small groups of students.
Organize tutoring environment to promote productivity and learning.
Education
High School Diploma
MAGEE HIGH SCHOOL | Magee, MS | 06-2005
Associate of Applied Science - Cosmetology
PONCA CITY BEAUTY COLLEGE | Ponca City, OK | 09-2009
Bachelor of Science - Music, Business, Nutrition
NORTHERN OKLAHOMA COLLEGE | Tonkawa, OK | 05-2013
Relevant Coursework: Business & Finance (Associate Level)
Relevant Coursework: Nutrition
Studied Music Performance
Northern Oklahoma College Athletic Scholarship Recipient
Northern Oklahoma College Fine Arts Scholarship Recipient
Bachelor of Science - Music, Music Therapy Candidate
NORTHWESTERN OKLAHOMA STATE UNIVERSITY | Alva, OK | 05-2017
Studied Music Education
Northwestern Oklahoma State University Fine Arts Scholarship Recipient
Northwestern Oklahoma State University Athletic Scholarship Recipient
Transferred to Southwestern Oklahoma State to further academic endeavors.
Bachelor of Science - Music Therapy, Business Candidate
SOUTHWESTERN OKLAHOMA STATE UNIVERSITY | Weatherford, OK
Southwestern Oklahoma State University Fine Arts Scholarship Recipient
Southwestern Oklahoma State University Athlethic Scholarship Recipient
Transitioned to Workforce
Bachelor of Science - Business Administration, Human Resources
CAPELLA UNIVERSITY | Minneapolis, Minnesota
Professional Development: Business Administration
Human Resources
Principles of Finance
Professional Development: Marketing
Skills
Microsoft Office Usage - Typing Speed 60 wpm - Customer service expertise - Health and Safety Training - Cash handling
Computer networking
Integrated solutions provider
Device knowledge assistance
Device Management Techniques
Leadership Development
Business relationship building
Kiosk operations
Timeline
Business / Retail / Marketing Event Expert
T-MOBILE USA
06.2017 - CurrentRead more
Retail Sales Consultant
AT&T MOBILITY INC.
01.2016 - 04.2017Read more
Associate Manager
CARL'S JR, WEATHERFORD, OK
04.2015 - 11.2017Read more
Delivery Driver / Associate Manager
PIZZA HUT, ALVA/WEATHERFORD, OK
04.2013 - 04.2015Read more
Work Study / Student Teacher Assistant
NORTHERN OKLAHOMA COLLEGE, TONKAWA, OK
10.2012 - 05.2013Read more
Student Tutor
NORTHERN OKLAHOMA COLLEGE, TONKAWA, OK
12.2010 - 01.2012Read more
MAGEE HIGH SCHOOL - High School Diploma,
Read more
PONCA CITY BEAUTY COLLEGE - Associate of Applied Science, Cosmetology
Read more
NORTHERN OKLAHOMA COLLEGE - Bachelor of Science, Music, Business, Nutrition
Read more
NORTHWESTERN OKLAHOMA STATE UNIVERSITY - Bachelor of Science, Music, Music Therapy Candidate
Read more
SOUTHWESTERN OKLAHOMA STATE UNIVERSITY - Bachelor of Science, Music Therapy, Business Candidate
Read more
CAPELLA UNIVERSITY - Bachelor of Science, Business Administration, Human Resources