Jeremy Walters
Gainesville,GA
Summary
Dear Hiring Manager I am applying as a sales agent position at your company. I am highly motivate and self sufficient. Skilled in communications as well as customer service. Dedicated to learning more and becoming apart of a team where I am able to grow and learn continuously.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Farmers
Remote
08.2022 - Current
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Exceeded corporate quotas for monthly policy sales.
Sales Agent
Windstream
2000 Communications BLVD
03.2021 - 06.2022
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of [Type] products or services to promote sales.
Contractor
TAB Retail Remodeling
3395 White Sulphur Rd
01.2019 - 03.2021
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Hired and oversaw subcontractors to meet project needs.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
Retention Customer Service Representative
Nexxlinx Time Warner Cable
3000 Breckinridge Rd Duluth Ga 30096
03.2017 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Ensured compliance with industry regulations and company policies throughout all dealings with customers.
- Utilized CRM software efficiently to track customer interactions and ensure proper follow-up on pending issues.
- Delivered accurate information regarding billing inquiries and assisted in resolving discrepancies quickly.
Forklift Operator
Marel Inc.
1024 Airport PkWY
02.2015 - 03.2017
- Transported goods between warehouse locations according to shipment and storage needs.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Removed orders from storage, wrapped, and staged for shipments.
Service Representative
Ingles Supermarket
Clarkesville, GA
08.2012 - 02.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with cross-functional teams to enhance overall client experience and satisfaction levels.
Food Runner
Sonic
Clarkesville, GA
08.2010 - 07.2012
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Theology
Grand Canyon High School
Grand Canyon, AZ05.2024
High School Diploma -
Habersham Central High School
Mount Airy, GA05.2011
Skills
- New Agent Training
- Team Training and Development
- Email Marketing
- Client Retention
- Policy Management
- Decision Making Abilities
- Analytical Thinking
- Teamwork and Collaboration
- Ethical Conduct
- Time Management Abilities
Certification
- Licensed Sales Agent - 08/05/2023 - 07/31/2025
Timeline
Licensed Insurance Agent
Farmers
08.2022 - Current
Sales Agent
Windstream
03.2021 - 06.2022
Contractor
TAB Retail Remodeling
01.2019 - 03.2021
Retention Customer Service Representative
Nexxlinx Time Warner Cable
03.2017 - 01.2019
Forklift Operator
Marel Inc.
02.2015 - 03.2017
Service Representative
Ingles Supermarket
08.2012 - 02.2015
Food Runner
Sonic
08.2010 - 07.2012
Bachelor of Science - Theology
Grand Canyon High School
High School Diploma -
Habersham Central High School