Jeremy Zaifert
Tampa,FL
Overview
6
6
years of professional experience
Work History
Leasing Manager
Venue At North Campus
Tampa, USA
07.2025 - Current
- Oversee day-to-day leasing operations, ensuring leasing agents meet performance goals and follow established procedures.
- Provide training, guidance, and support to leasing agents to improve customer service, tour conversion rates, and lease closing.
- Monitor leasing activity and documentation to ensure timely and accurate completion of applications, screenings, and lease files.
- Manage and maintain lease trackers, ensuring accurate reporting of applications, approvals and renewals.
Leasing Agent/Community Assistant
Venue At North Campus
Tampa, USA
05.2024 - 07.2025
- Conducted property tours for prospective residents using effective sales strategies to highlight key features and close leases.
- Responded to incoming calls and inquiries, providing detailed information on available units, pricing, amenities, and leasing terms.
- Maintained an organized database of qualified leads to support ongoing and future leasing opportunities.
- Supported lease signing and move-in processes, ensuring a smooth experience for new residents.
Customer Service Specialist/Retail Employee
Party City
Jacksonville, USA
10.2019 - 12.2021
- Provided constructive feedback to team members following each training session to support skill development and performance improvement.
- Mentored new employees during onboarding and post-training phases to ensure a smooth transition and understanding of company procedures.
Education
Bachelor of Arts - Communication
University of South Florida
Tampa, FL05.2025
Skills
- Leadership
- Interpersonal Skills
- Leasing and sales
- Fair housing regulations
- Telephone and email etiquette
- Training and mentoring
- Entrata
- Microsoft Suite
- Customer service
- Marketing planning
Timeline
Leasing Manager
Venue At North Campus
07.2025 - Current
Leasing Agent/Community Assistant
Venue At North Campus
05.2024 - 07.2025
Customer Service Specialist/Retail Employee
Party City
10.2019 - 12.2021
Bachelor of Arts - Communication
University of South Florida