Jeremy Babcock
Eaton Rapids,MI
Summary
Driven administrative professional with a proven track record at Maximus, excelling in customer service and office administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Michigan Association of Intermediate School Administrators
2023.06 - 2024.06
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Customer Service Representative
Maximus
2023.01 - 2023.06
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
No Degree - Education
Lansing Community College
Lansing, MIHigh School Diploma -
Eaton Rapids High School
Eaton Rapids, MI06.2013
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Tennis, Active Member at St. Peters Catholic Church, Eaton Rapids, MI
I joined St Peters Catholic Church in Eaton Rapids, MI in 2013 and am very involved with our Church!
I love the sport of Tennis and play tennis occasionally, and I help out with our High School Tennis Program
I have been a Eaton Rapids High School Sports volunteer since 2021! Helping our Athletic Director in any
thing he needs!
Additional Information
I am a very Loyal, and punctual individual that gives 100%, 100% of the time!
Timeline
Administrative Assistant
Michigan Association of Intermediate School Administrators
2023.06 - 2024.06
Customer Service Representative
Maximus
2023.01 - 2023.06
No Degree - Education
Lansing Community College
High School Diploma -
Eaton Rapids High School
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