Results-driven Marketing Account Executive with extensive experience in managing client relationships, leading cross-functional teams, and developing and executing successful marketing strategies.
Overview
8
8
years of professional experience
Work History
Account Executive
GMR Marketing
03.2022 - 04.2023
Managed a portfolio of 10+ client accounts, resulting in a 95% client retention rate.
Collaborated with cross-functional teams to develop and execute integrated marketing campaigns, resulting in a 25% increase in consumer engagements.
Supervised multiple field teams across the nation while conducting interviews and providing training to team members.
Developed and sustained enduring connections with clients and partners by comprehending their priorities and proactively addressing their requirements.
Learning and Development Specialist
GMR Marketing
07.2021 - 02.2022
Delivered training and development programs to a nationwide audience of more than 500 employees, utilizing formats of the learning pyramid, such as group discussions, lectures, simulations, and videos.
Designed curricula and facilitated instruction using the ADDIE model of instructional design.
Provided coaching and mentoring to employees.
Developed customized virtual and face-to-face training procedure manuals, guides, and course materials.
Regional Training Manager
GMR Marketing
01.2021 - 07.2021
Provided training and development programs to enhance the performance of both individuals and the organization, benefiting over 500 employees.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Conducted training courses and prepared videos for long-term use.
Implemented new learning strategies depending upon employees' skill levels.
Tour/General Manager
GMR Marketing
01.2015 - 12.2020
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Recruited, provided training, and offered guidance to field personnel and junior management.
Oversaw marketing, PR and location-specific promotions.
Coordinated accommodations for crew and tour transportation between destinations.
Education
Bachelor of Science - Electronics Technology
North Carolina Agricultural & Technical State University
Greensboro, NC
12.2014
Skills
Interpersonal Skills
Client Relationship-Building
Marketing Strategy Implementation
Account Management
Curriculum Design
Client Retention
Timeline
Account Executive
GMR Marketing
03.2022 - 04.2023
Learning and Development Specialist
GMR Marketing
07.2021 - 02.2022
Regional Training Manager
GMR Marketing
01.2021 - 07.2021
Tour/General Manager
GMR Marketing
01.2015 - 12.2020
Bachelor of Science - Electronics Technology
North Carolina Agricultural & Technical State University
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