Laura Manning
Chesapeake,Virginia
Summary
Highly organized and self motivated Account Executive and therapist with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in power point, Excell spreadsheets, teaching, mentoring, proctoring, financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
Marchon Eyewear
10.2023 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
- Managed sales cycle to maintain solid customer base.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Attended networking events to build relationships and identify sales opportunities.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Met and exceeded service level goals to achieve standards and expectations.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Serviced accounts and proposed new products and services to maximize revenue.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Trained clients on product features and updates to secure buy-in.
REGISTERD BEHAVIOR TECHNICIAN CHILDREN FIRST ABA CLINIC
CHILDREN FIRST ABA CLINIC
12.2022 - 10.2023
- Performs in-clinic based interventions using Applied Behavior Analysis (ABA) for learners diagnosed with developmental disabilities, special needs, and notably autism spectrum disorder
- Trained staff via power point on ACT (Acceptance and Commitment Therapy).
- Update Behavioral Intervention Insurance Authorization Plans, provides support to assigned clients, pairing with clients, implementing interventions, promoting greater independence for everyday living through adaptive skills, social skills and intraverbals skills
- Sitting in on Assessments, such as: FA’s, EFL, and VB-MAPP and learning the applied practice of applied behavior analysis to become a future BCBA.
REGISTERD BEHAVIOR TECHNICIAN FOR ATTAIN ABA
ATTAIN ABA
04.2022 - 11.2022
- Performs in-home and community-based interventions using Applied Behavior Analysis (ABA) for learners diagnosed with developmental disabilities, special needs, and notably autism spectrum disorder
- Provides support to assigned clients to effectively acheive intervention goals during a 6-month span from initial authorization to reauthorization, pairing with clients, implementing interventions, promoting greater independence for everyday living through adaptive skills, social skills and intraverbals skills.
INDEPENDENT SALES REPRESENTATIVE FOR SAFILO
SAFILO
07.2020 - 08.2022
- Independent sales representative for the southeastern part of Virginia, representing Carrera, Elasta, Emozioni, Carolina Herrera, Missoni, and Juicy Couture
- Maintaining assigned territory, route management, selling frames to independent optometry practices
- Maintaining sales goals, specializing in building relationships, reaching individual and company sales goals, working as a group and individually, helping to grow the southeastern Virginia territory and penetrate the market with Safilo brands
- Professional, courteous, problem solver and reliable
- Self-motivated to improve sales and build relationships with clients.
LAB OPTICIAN/LICENSED OPTICIAN, DR. CORNETTA’S OPTOMETRY PRACTICE
DR. CORNETTA’S OPTOMETRY PRACTICE
11.2019 - 07.2020
- Maneuvering a fast-paced optical lab in an established independent optometry practice in Portsmouth Virginia, aligning cost of goods, bringing new cost-effective skills to the existing lab, inside sales, maintaining machinery and complying with ANSI standards
- Using skills in cost of goods tracking, insurance claim filing, buying, and selling frames and lenses
- Maintain contact lens inventory, maintain good working relationships with fellow employees and independent sales representatives.
OPTICAL CONSULTANT/OPTICIAN, HARBOR FAMILY EYECARE
HARBOR FAMILY EYECARE
09.2019 - 07.2020
- An established optical practice in Portsmouth Virginia, helping to make it more profitable, viable business
- Trained staff on how to implement cost saving strategies, and on the use of the santinelli edger.
- Using advanced skills in cost of goods tracking, filling, and maintaining insurance plans, cost of goods analysis, buying, and selling frames, lenses, and cost of goods re-alignment
- A business brought back to life with best learned practices through following learned principles of healthier financial decisions.
OPTICAL MANAGER, SOUTHERN EYECARE ASSOCIATES
SOUTHERN EYECARE ASSOCIATES
06.2016 - 11.2019
- Optical Management, Liaison Between Total ECP Consultant Company and Optometry Practice, Goal: To Grow the Optical and Maintain Profitability Through Cost of Goods Analysis and Cost of Goods Realignment team, Team Lead, Mentor, Skills in Opticianry and Patient Advocacy
- Proctored for J. Sargent Reynolds, training and teaching opticians on the job.
- Managed Optical Laboratory with Proficiencies in Edging on A Santinelli and Coburn Edger
- Skilled At Hand Edging and Polishing Wheels
- File And Maintain Authorizations for All Vision Insurance Plans, With Knowledge in All Major Medical Plans, Filing Major Medical Plans, Proficient in Paper CMS Claims and Electronic Claim Filing
- Working Closely with Total ECP Consultant Company, Later Called Od Practice Mentors
- Tracking All Cost of Good Expenditures with In the Optical, Lab and All Insurance Claims Filed, Microsoft Excel Spreadsheets
- Hired To Consultant for Southern Eye Care Associates, Boasting A Growth Rate Of 10-15% Each Year.
Education
Master of Science - Applied Behavior Analysis/Psychology
Pepperdine University
Malibu, CA06.2023
Bachelor of Arts - Psychology/Social Sciences
Virginia Wesleyan University
12.2021
Opticianry School -
Norfolk Vocational School
12.2010
Fine Arts -
Tidewater Community College
12.2007
Skills
- RBT Licensed
- Management skills
- Licensed Optician
- Time management skills
- ABO Certified
- Cost of goods Analysis
- Outside sales
- Collaborative
- Self-Motivated
- Strong Team Lead
- Power Point
- Microsoft Word
- Excel
- Communication Skills
- Data Analysis
- Account Planning
- Business Development
- Research and Analysis
- Marketing Strategy Implementation
- Interpersonal Skills
- Customer Rapport
- Database Management
- Systems and Software Expertise
- Sales Expertise
Websites
Certification
- Optician License -1101003788
- Registered Behavior Technician License -22-226934
- Certified CPR -11/19/2022-11/2024
Languages
Spanish
Limited Working
Timeline
Account Executive
Marchon Eyewear
10.2023 - Current
REGISTERD BEHAVIOR TECHNICIAN CHILDREN FIRST ABA CLINIC
CHILDREN FIRST ABA CLINIC
12.2022 - 10.2023
REGISTERD BEHAVIOR TECHNICIAN FOR ATTAIN ABA
ATTAIN ABA
04.2022 - 11.2022
INDEPENDENT SALES REPRESENTATIVE FOR SAFILO
SAFILO
07.2020 - 08.2022
LAB OPTICIAN/LICENSED OPTICIAN, DR. CORNETTA’S OPTOMETRY PRACTICE
DR. CORNETTA’S OPTOMETRY PRACTICE
11.2019 - 07.2020
OPTICAL CONSULTANT/OPTICIAN, HARBOR FAMILY EYECARE
HARBOR FAMILY EYECARE
09.2019 - 07.2020
OPTICAL MANAGER, SOUTHERN EYECARE ASSOCIATES
SOUTHERN EYECARE ASSOCIATES
06.2016 - 11.2019
Master of Science - Applied Behavior Analysis/Psychology
Pepperdine University
Bachelor of Arts - Psychology/Social Sciences
Virginia Wesleyan University
Opticianry School -
Norfolk Vocational School
Fine Arts -
Tidewater Community College
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