Jerhenis Yessiret Yegres Palacios
Perth Amboy
Summary
Dynamic sales professional with extensive experience at Capitolio, adept in product knowledge and customer relationship management. Proven track record in utilizing sales analysis to enhance strategies, resulting in increased customer satisfaction. Skilled in point-of-sale operations and visual merchandising, consistently driving revenue through effective suggestive selling techniques.
Overview
15
15
years of professional experience
Work History
Cell Phone Sales Associate
Capitolio
Caracas
01.2019 - 10.2023
- Answered store and merchandise questions and led customers to wanted items.
- Demonstrated how to use cell phone features to customers in store.
- Computed purchases and received and processed cash or credit payment.
Shoe Sales Associate
La Hoyada
Caracas
01.2014 - 12.2018
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
Cashier
McDonald's
Caracas
01.2009 - 12.2013
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Used suggestive selling techniques to promote add-on sales.
Education
Bachelor of Science - Petrolium Engineer
UE Diego De Lozada
El Valle VenezuelaSkills
- Product knowledge
- Point-of-sale operation
- Customer relationship management
- Sales analysis
- Visual merchandising
- Suggestive selling
Timeline
Cell Phone Sales Associate
Capitolio
01.2019 - 10.2023
Shoe Sales Associate
La Hoyada
01.2014 - 12.2018
Cashier
McDonald's
01.2009 - 12.2013
Bachelor of Science - Petrolium Engineer
UE Diego De Lozada
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