Jeri O’Brien
Alexandria,OH
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 6 years of experience. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
8
8
years of professional experience
Work History
Owner
Self-employed
Alexandria, OH
01.2016 - Current
- Managed 100% of day-to-day business operations.
- Implemented process improvement to optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices and systems to reduce turnaround time.
- Determined best courses of action for company based on regional market trends and demands.
- Evaluated suppliers to maintain cost controls and improve operations.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Designed creative digital displays used in online advertising for local businesses.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Used Adobe Illustrator and Procreate to create images and layouts for multiple projects.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
Technology Teacher
Delaware City Schools
Delaware, OH
08.2014 - 05.2015
- Planned and implemented curriculum to teach up-to-date technology to 600 students, ages 5 through 12.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Provided individualized tutoring and support to bring up core academic knowledge of all students.
- Conferred with parents or guardians, other teachers and administrators to resolve students' behavioral and academic problems.
- Instructed students individually and in groups using various teaching methods such as lectures, discussions and demonstrations.
- Used computers, audio-visual aids and other equipment and materials to supplement presentations.
Long-Term Substitute Music Teacher
Delaware City Schools
Delaware, OH
04.2014 - 06.2014
- Coordinated with departmental employees to maintain continuity of music lesson objectives, planning and execution.
- Taught students to identify different instruments from instrument's sound and shape.
- Taught curriculum enhanced lesson plans to educate 600 students about fundamentals and history of music.
First Grade Long-Term Substitute Teacher
Westerville City Schools
Westerville, OH
09.2013 - 01.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Assigned, explained and graded homework.
- Worked with principal's office on disciplinary and safety issues.
First Grade Long-Term Substitute
Liberty Union School District
Baltimore, OH
08.2013 - 09.2013
- Similar responsibilities to Long-Term Westerville position, in addition to:
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Administered standardized assessments with strict requirements and documented information in permanent records.
- Supervised lunchroom and recess activities.
Education
Reading Endorsement - Reading Teacher Education
Heidelberg University
Tiffin, OH06.2013
Bachelor of Science - Early Childhood Education
Ohio University
Lancaster, OH12.2012
Skills
- Microsoft Windows
- Customer Service
- Microsoft Outlook
- Focus and Follow-Through
- Google Drive
- Apple macOS
- Adobe Systems Adobe Creative Cloud
- Planning and Execution
- Office Supplies and Inventory
- Photographic Editing
- Originality and Creativity
- Computer-Based Drawing
- Illustration and Design
- Procreate
Timeline
Owner
Self-employed
01.2016 - Current
Technology Teacher
Delaware City Schools
08.2014 - 05.2015
Long-Term Substitute Music Teacher
Delaware City Schools
04.2014 - 06.2014
First Grade Long-Term Substitute Teacher
Westerville City Schools
09.2013 - 01.2014
First Grade Long-Term Substitute
Liberty Union School District
08.2013 - 09.2013
Reading Endorsement - Reading Teacher Education
Heidelberg University
Bachelor of Science - Early Childhood Education
Ohio University
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