Jeri Odneal

• Improved store efficiency by streamlining operational processes and implementing new inventory management systems.
• Managed daily store operations to ensure optimal customer service and employee productivity.
• Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
• Established strong vendor relationships for timely delivery of products, reducing stockouts and improving customer satisfaction.
• Implemented loss prevention strategies to minimize shrinkage and increase overall profitability.
• Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.

• Streamlined operational processes by implementing efficient workflow management strategies.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Managed cross-functional teams for successful project completion and timely delivery.
• Developed strong relationships with suppliers, resulting in reduced costs and better quality products.

Advocated for members of the organization to ensure that they are receiving all benefits that they should.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Contributed to sales growth by upselling products and services based on individual customer requirements.

Was responsible for stocking, managing inventory, sales and daily operations.

Responsible for ticketing customers and taking care of check in for passengers. Loading and unloading luggage. Flagging the aircraft to and from the runway. Cleaning the plane after a flight.