Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeriaha Harris

Columbia,US

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Cashier Trainer

Citi Trends
Columbia, SC
04.2023 - Current
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.

Warehouse Associate

Shakespeare Company LLC
03.2022 - 12.2022
  • Was in charge of receiving, storing, and shipping goods and materials
  • Kept the warehouse clean and organized to maximize team efficiency and productivity
  • Counted and stocked merchandise according to the inventory control log's instructions.

Customer Service Representative Agent

Afni, Inc.
09.2020 - 07.2021
  • Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cashier/Customer Service Representative

Arby's
08.2018 - 05.2020
  • Collected cash, checks, and credit card payments to process transactions
  • Increased customer satisfaction by assisting customers with purchase completion, item location, and reward program enrollment
  • Investigated customer problems to better understand them and devised effective solutions.

Education

Spring Valley High School
Columbia, SC

Skills

  • Cash handling expertise
  • POS System proficiency
  • Customer Service Management
  • Data Entry

Timeline

Cashier Trainer

Citi Trends
04.2023 - Current

Warehouse Associate

Shakespeare Company LLC
03.2022 - 12.2022

Customer Service Representative Agent

Afni, Inc.
09.2020 - 07.2021

Cashier/Customer Service Representative

Arby's
08.2018 - 05.2020

Spring Valley High School
Jeriaha Harris