Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Cashier Trainer
Citi Trends
Columbia, SC
04.2023 - Current
Improved communication between cashiers and other departments, fostering a more cohesive store environment.
Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
Helped customers complete purchases, locate items, and join reward programs.
Warehouse Associate
Shakespeare Company LLC
03.2022 - 12.2022
Was in charge of receiving, storing, and shipping goods and materials
Kept the warehouse clean and organized to maximize team efficiency and productivity
Counted and stocked merchandise according to the inventory control log's instructions.
Customer Service Representative Agent
Afni, Inc.
09.2020 - 07.2021
Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier/Customer Service Representative
Arby's
08.2018 - 05.2020
Collected cash, checks, and credit card payments to process transactions
Increased customer satisfaction by assisting customers with purchase completion, item location, and reward program enrollment
Investigated customer problems to better understand them and devised effective solutions.