Summary
Work History
Education
Skills
Timeline
Hi, I’m

Rhonda Landrum

Columbia,South Carolina
Rhonda Landrum

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Work History

Food Lion
King, NC

Cash Office Manager
06 2021 - 02 2023

Job overview

  • Customer Service, balancing tills, safe counts, money handling, cashiering, operations of front end, assisting management, end of day closing procedures, lottery, western union, and till loans

First National Pawn, Pawn Way
Lexinton, NC

Broker
08 2017 - 05 2021

Job overview

  • Customer Service, evaluation and assessments of customers valuable possessions to use as collateral for loans. Gun sales and submitting background checks to the FBI; whilst maintaining upmost security of the customers private information. Money handling. Jewelry knowledge and sales.

Sheetz
Salisbury, NC

Shift Supervisor
11 2014 - 07 2017

Job overview

  • Customer Service, Cashier, Delegation of tasks to employees, safety shift walk at beginning of shift, checking accuracy of time and temps of all coolers, freezers and food holding areas, food prep, QA, inventory, store ordering, assisting management team in successful operations of the store, end of day paperwork, money handling, safe count, ServSafe certified, cleaning/sanitation procedures and successfully training numerous employees

Education

Lower Richland High School
Hopkins, SC

University Overview

  • Member of Army JROTC and Drill Team
  • Editor and member of the school newspaper staff

Skills

  • I enjoy working with and meeting new people
  • I have years excellent customer service experience
  • I have happily worked in retail for 30 years
  • I have a ServSafe certificate that expires 02/2027, willing to get recertified upon expiration
  • Cash handling expertise
  • Negotiation
  • Conflict resolution techniques
  • Safety understanding
  • Document management
  • Operations management
  • Staff Management
  • Inventory control and record keeping
  • Strong verbal and written communication
  • Daily workflows
  • Staff education and training
  • Safety processes and procedures
  • Creative problem-solving
  • Sales expertise
  • Complaint resolution

Timeline

Cash Office Manager

Food Lion
06 2021 - 02 2023

Broker

First National Pawn, Pawn Way
08 2017 - 05 2021

Shift Supervisor

Sheetz
11 2014 - 07 2017

Lower Richland High School

Rhonda Landrum