Jerica Sanchez
Zapata,TX
Summary
Experienced clerical and administrative assistant with real-world practical knowledge, and a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
2014
2014
years of professional experience
Work History
Administrative Assistant
Zapata County Sheriff’s Office
Zapata, Texas
01.1999 - 01.2014
- Processed invoices for payment using accounting software applications.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Drove customer feedback to deliver information to management for corrective action.
- Facilitated communication between different departments within the organization.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Proofread content for typo-free emails and documentation.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Created travel arrangements and distributed travel details to appropriate personnel.
Clerical Officer
Zapata County
- Provided general clerical support such as photocopying, faxing, scanning.
- Greeted visitors and customers in a professional manner.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Directed clients and guests to correct departments, rooms, and staff members.
- Maintained confidentiality of sensitive information and documents.
- Maintained and updated filing systems both manually and electronically.
- Provided administrative support to supervisors or management personnel as requested.
Education
Certificate - Administrative Assistant
Allison Empowerment
Online12-2024
Fundamentals of Human Resourses - Human Resources Training
Allison Empowerment
Online 12-2024
High School Diploma -
Zapata High School
Zapata, Texas05-1995
Some College (No Degree) - Law Enforcement
Laredo Community College
Laredo, TXSkills
- Good Telephone Etiquette
- Microsoft Word, Excel, Power Point Presentation, Software Proficiency
- Organizational skills
- Google drive
- Verbal communication
- Active listening
- Dependable and responsible
- Multitasking Abilities
- Social perceptiveness
- Communication
- Task prioritization
- Written communication
Timeline
Administrative Assistant
Zapata County Sheriff’s Office
01.1999 - 01.2014
Clerical Officer
Zapata County
Certificate - Administrative Assistant
Allison Empowerment
Fundamentals of Human Resourses - Human Resources Training
Allison Empowerment
High School Diploma -
Zapata High School
Some College (No Degree) - Law Enforcement
Laredo Community College