Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Hi, I’m
Kathleen Stoia
Office Clerk
Lakeland,FL
Summary
Overview
9
years of professional experience
1
Certification
Work History
Rita StaffingLakeland, FL
Administrative Assistant
01.2023 - Current
Job overview
- Risk Management Clerk (temporary) | City of Lakeland (April '23 to present) ~ Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Scheduling Specialist (temporary) | Radiology & Imaging Specialists (Jan - April '23) ~ Received a high volume of telephone calls daily and scheduled appointments while maintaining a high level of customer service and quality patient care.
Lakeland Regional HealthLakeland, FL
Patient Access Representative
12.2021 - 06.2022
Job overview
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Transferred patient information into a new system (EPIC) from the old EHR system, Cerner during EPIC go live.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Private Home Health CareLakeland, FL
Certified Nursing Assistant
03.2018 - 09.2019
Job overview
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Black And BrewLakeland, FL
Front of House Team Member
09.2014 - 12.2017
Job overview
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
Polk State CollegeWinter Haven, FL
No Degree from Health Sciences
05.2001
University Overview
- Dean's List Fall 2016
- Relevant Coursework: Medical Terminology & Anatomy & Physiology
Skills
EMR / EHR
Certification
CNA - Certified Nurse Assistant
Timeline
Administrative Assistant
Rita Staffing
01.2023 - Current
Patient Access Representative
Lakeland Regional Health
12.2021 - 06.2022
Certified Nursing Assistant
Private Home Health Care
03.2018 - 09.2019
CNA - Certified Nurse Assistant
02-2018
Front of House Team Member
Black And Brew
09.2014 - 12.2017
Polk State College
No Degree from Health Sciences
05.2001
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