Jericho Jackson
Myrtle Beach,SC
Summary
Position as communication and retail sales leader
Determined and educated individual with a passion for excellence, capable of completing any task with the safest outcome. Experienced at sales and communication, with the ability to teach and better the individuals around me. Ability to distill complicated information into clear and concise messages for diverse audiences, and ensure all parties reach desired goals. Capable of working with a team and proven ability to adapt to change.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Penske Truck Leasing
05.2021 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Petroleum Supply Specialist
US Army
01.2014 - 01.2018
- Accomplished 50+ task that detailed me and another service member handling millions of dollars of equipment with a 95% completion rate
- Organized daily, weekly and monthly reports successfully pleasing every client with accurate numbers and detailed data
- Presented my team with spot on training, allowing them to succeed with the highest safety rate possible even in the most adverse situations
Delivery Driver
Mutual Distributing
01.2013 - 01.2014
- Calculated and organized transactions for my company while efficiently catering to our customer and company needs
- Safely navigating through Charlotte, NC delivering all products on time
- Assisted with distributing millions of dollars of wine & beer throughout the state of North Carolina
Education
Fine Arts
Rowan Cabarrus Community College
Skills
- Secret Security Clearance
- Interfacing with Customers
- Organizational & Communication Skills
- Training
- Secure & Safe
- Retail Sales
- Teamwork Experience
Timeline
Customer Service Representative
Penske Truck Leasing
05.2021 - 01.2025
Petroleum Supply Specialist
US Army
01.2014 - 01.2018
Delivery Driver
Mutual Distributing
01.2013 - 01.2014
Fine Arts
Rowan Cabarrus Community College
Similar Profiles
Brian KantnerBrian Kantner
Manager - Workforce Operations at Penske Truck LeasingManager - Workforce Operations at Penske Truck Leasing
NATHANIEL V. BLUIETTNATHANIEL V. BLUIETT
Facilities Coordinator at Penske Truck LeasingFacilities Coordinator at Penske Truck Leasing
Kamar ColemanKamar Coleman
Diesel Mechanic at Penske Truck LeasingDiesel Mechanic at Penske Truck Leasing
Daniel MardockDaniel Mardock
Customer Service Coordinator at Penske Truck LeasingCustomer Service Coordinator at Penske Truck Leasing
Megan HigginsMegan Higgins
Clinical Placement Student Nurse Practitioner at Health and Wellness PsychiatryClinical Placement Student Nurse Practitioner at Health and Wellness Psychiatry