Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Jeriesha Lee

Chicago,IL

Summary

Experienced customer service professional seeking a stable position to utilize diverse skill set, contribute to workplace collaboration, and streamline operations. Known for reliability, punctuality, and strong organizational abilities. Excels at managing multiple tasks with accuracy and efficient time management. Red Cross certified in Adult and Pediatric First Aid/CPR/AED, demonstrating commitment to safety and well-being.

Overview

2023
2023
years of professional experience

Work History

Data Entry Specialist

JPMC/Manpower
  • Company Overview: Contact certree.com or call for employment verification
  • Maintained productivity and time management in processing data
  • Utilized 10-key pad proficiency for exactness and efficiency
  • Entered client data & feedback with precision & efficiency

Counter Clerk

JT’s Genuine Sandwich Shop
  • Verify daily delivery info via GrubHub/Caviar apps
  • Light prep for to-go orders & walk-ins maintaining high customer satisfaction
  • Handled cash/credit card transactions efficiently
  • Managed phone orders, maintained dining room cleanliness & supply restock

Specialty Team Member

Whole Foods
08.2022 - 01.2023
  • Answered phones & recorded messages for team members
  • Scanned for daily inventory for in stock/out of stock product
  • Ensured fresh products on shelf & managed spoilage items
  • Conducted meticulous stock rotation, reducing waste & optimizing stock levels

Garden Team Member

Home Depot
03.2018 - 01.2019
  • Company Overview: Contact theworknumber.com or call for employment verification
  • Answered customer queries in-store & phone ensuring repeat business
  • Maintained & cared for live goods daily enhancing product longevity & satisfaction
  • Scanned inventory & maintained visual merchandising optimizing stock levels


Education

Music Performance -

Wilbur Wright College
Chicago, IL

Music Technology -

Owens Community College
Perrysburg, OH
01.2012

Skills

  • Computer literacy
  • Scheduling
  • Motivation
  • Time Management
  • Public speaking
  • Phone etiquette
  • Adaptability
  • Organization
  • Communication
  • 10-key

Awards

  • Homer Award, Home Depot
  • Excellence in Customer Service, Big Bowl Restaurant, 2
  • Promoted to Trainer, Nando’s Peri-Peri

Timeline

Specialty Team Member

Whole Foods
08.2022 - 01.2023

Garden Team Member

Home Depot
03.2018 - 01.2019

Music Technology -

Owens Community College

Data Entry Specialist

JPMC/Manpower

Counter Clerk

JT’s Genuine Sandwich Shop

Music Performance -

Wilbur Wright College
Jeriesha Lee