Summary
Overview
Work History
Education
Skills
Gym
Timeline
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Jerimiah Ray

Linden,PA

Summary

Dynamic Associate with a proven track record at Potbelly's, showcasing exceptional customer service and time management skills. Excelled in enhancing customer satisfaction and streamlining operations. Adept at multitasking and maintaining high hygiene standards, demonstrating both hard (computer competencies) and soft (cross-functional teamwork) skills. Achieved significant improvements in customer experience through meticulous attention to detail and effective decision-making. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

4
4
years of professional experience

Work History

Associate

Potbelly's Sandwich Shop
08.2022 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Followed orders from head chef to establish productive and timely preparation of meals.

Associate

Kentucky Fried Chicken
11.2020 - 03.2021
  • Maintained relationships with customers to maximize sales opportunities.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

South Lyon East
South Lyon, MI
06.2022

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Decision-Making
  • Courteous and Professional
  • Cross-Functional Teamwork
  • Computer competencies
  • Research abilities

Gym

I love going to the gym and maintaining a relatively healthy lifestyle with food, sleep, and body.

Timeline

Associate

Potbelly's Sandwich Shop
08.2022 - Current

Associate

Kentucky Fried Chicken
11.2020 - 03.2021

High School Diploma -

South Lyon East

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Jerimiah Ray