Jerin Ward
Simi Valley,CA
Summary
Dynamic Restaurant Manager with a proven track record at Go Fish! Seafood And Sushi Bar, excelling in team management and customer engagement. Enhanced service quality through effective complaint resolution and implemented inventory control processes, reducing waste significantly. Skilled in fostering positive relationships and driving sales through innovative marketing strategies.
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Go Fish! Seafood And Sushi Bar
06.2017 - Current
- Managed daily operations to ensure smooth restaurant functioning and exceptional customer service.
- Trained and mentored staff to enhance performance and maintain high service standards.
- Implemented inventory control processes to optimize supply chain management and reduce waste.
- Developed and executed marketing strategies to increase customer engagement and boost sales.
- Resolved customer complaints promptly, fostering positive relationships and maintaining satisfaction levels.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Cronies Sports Grill
08.2016 - 06.2017
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Marketing Coordinator
California Home for Seniors
02.2015 - 05.2016
- Developed relationships with healthcare providers to streamline referral processes.
- Led multidisciplinary meetings to discuss complex patient placement cases and strategies.
- Facilitated patient admissions and transfers through effective communication with clinical teams.
- Coordinated placement logistics to ensure timely and appropriate care for patients.
Education
Associate of Science - Kinesiology
Moorpark College
Moorpark, CA05-2008
High School Diploma -
Royal High School
Simi Valley, CA06-2005
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Food service background
- Complaint resolution
Timeline
Restaurant Manager
Go Fish! Seafood And Sushi Bar
06.2017 - Current
Restaurant Manager
Cronies Sports Grill
08.2016 - 06.2017
Marketing Coordinator
California Home for Seniors
02.2015 - 05.2016
Associate of Science - Kinesiology
Moorpark College
High School Diploma -
Royal High School
Similar Profiles
Felipe Soto RuizFelipe Soto Ruiz
Line Cook at Go Fish Seafood Market & Sushi BarLine Cook at Go Fish Seafood Market & Sushi Bar
Sophia AdlerSophia Adler
Head Hostess at Go Fish Sushi BarHead Hostess at Go Fish Sushi Bar
Reza Rejaul IslamReza Rejaul Islam
Restaurant Manager at Hidden Fish Sushi BarRestaurant Manager at Hidden Fish Sushi Bar
Lexy Lyon-KooLexy Lyon-Koo
Family Caregiver / Entrepreneur at Self EmployedFamily Caregiver / Entrepreneur at Self Employed
Charles HoganCharles Hogan
Restaurant Busser/Assistant Food Runner at Larsens's SteakhouseRestaurant Busser/Assistant Food Runner at Larsens's Steakhouse