Summary
Overview
Work History
Skills
References
Timeline
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Jeris Bourgeois

Texarkana,US

Summary

  • Eager to play a part in a dynamic team that values quality and integrity.
  • Have proudly maintained a highly productive, efficient, and quality-driven environment at all time.
  • Sets and achieves long-term community goals and allocates funds successfully.


Overview

13
13
years of professional experience

Work History

Sr. Sales Representative

Terminix
02.2023 - Current
  • Continually navigated issues and solved complex strategy problems affecting sales growth.
  • Increased customer satisfaction ratings by successfully resolving challenges.
  • Overcame various obstacles and closed sales on tough deals using negotiation and persuasion skills.
  • Developed exceptional interpersonal, speaking and listening skills from talking with both customers and management.
  • Identified customer needs by asking appropriate, open-ended questions.

Home Health Care Provider

2009, Cats Christian academy
06.2022 - 02.2023
  • Ashley’s care & house call - Texarkana, Assisted patients with limited physical abilities with dressing, grooming, and feeding requirements
  • Prepared tasty, nourishing meals for patients with conditions to promote better nutrition
  • Provided mental and emotional support to clients in order to improve physical outcomes and overall happiness
  • Helped disabled clients in any way I could to help them achieve independence and happiness
  • Followed the doctor's instructions and administered the medication
  • Kept the patient area clean, safe, and well-organized
  • Drove people to doctor's appointments and other errands
  • Was in charge of daily activities and offered assistance when necessary
  • Assisted patients with daily chores and errands by transporting patients to appointments, cleaning personal spaces, and purchasing supplies
  • Was in charge of daily activities and offered assistance when necessary.

Senior solutions

Home Health Caregiver
01.2017 - 01.2021
  • Built strong and trusting relationships with each patient in order to provide the best possible care and assistance
  • On-site training was provided by me
  • Provided excellent assistance with general household tasks such as cooking, meal preparation, and grocery shopping
  • Helped disabled people gain independence while keeping a close eye on their safety at all times.

Restaurant Manager

09.2012 - 01.2015
  • Handled cash and operated the cash register in a precise and consistent manner
  • Developed and implemented successful strategies to improve performance, streamline processes, and increase efficiency in various areas
  • Purchased sufficient quantities of food, beverages, equipment, and supplies for the restaurant
  • Promoted a positive environment and went above and beyond to ensure that each customer received outstanding food and service
  • Interviewed, selected, trained, and supervised employees with care
  • Was in charge of overseeing front-of-house personnel to ensure adequate staffing and reduce overtime
  • Maximizing profits and achieving sales goals
  • Calculated inventory correctly and placed orders for the necessary supplies
  • Evaluated the health, safety, and sanitation processes to identify and correct any violations as soon as possible.

Outbound Associate

Hart hanks
02.2011 - 05.2012
  • Dealt with all customer service issues courteously and in accordance with company policies
  • Gathered sensitive information to help with the appeals process and update customer profiles
  • Continually improved my sales abilities and product knowledge in order to provide excellent service and meet quotas
  • Determined the best course of action for processing claims
  • Had an excellent attendance record and was always on time for work
  • Provided a superior customer experience in order to build a loyal customer base.

Skills

  • Problem-Solving Techniques
  • Providing Feedback
  • Customer Needs Assessment
  • Customer Support
  • Persuasive Negotiations
  • Client Documentation
  • Behavioral Management
  • Customer Satisfaction

References

Available Upon Requset

Timeline

Sr. Sales Representative

Terminix
02.2023 - Current

Home Health Care Provider

2009, Cats Christian academy
06.2022 - 02.2023

Senior solutions

Home Health Caregiver
01.2017 - 01.2021

Restaurant Manager

09.2012 - 01.2015

Outbound Associate

Hart hanks
02.2011 - 05.2012

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Jeris Bourgeois