Jerleel Hartwell
Tolleson,AZ
Summary
Dedicated to thriving in a dynamic environment that fosters growth and excellence, with a strong focus on utilizing compassion and counseling skills to empower individuals. Committed to facilitating personal development while enhancing interpersonal skills, creating a supportive atmosphere for clients to flourish. Passionate about making a positive impact through effective communication and empathetic guidance. Eager to contribute to a team that values professional growth and the well-being of its members.
Overview
18
18
years of professional experience
Work History
Direct Support Professional
Child Family Support Services
Tempe, AZ
12.2025 - Current
- Developed and implemented individualized support plans for clients to enhance daily living skills.
- Collaborated with multidisciplinary teams to ensure comprehensive care for individuals with diverse needs.
- Trained and mentored new staff on best practices in client care and support techniques.
- Conducted regular assessments to monitor progress and adjust support strategies accordingly.
- Facilitated recreational activities promoting social interaction and emotional well-being among clients.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Housing Specialist
Terros Behavioral Health
Tempe, AZ
01.2025 - 11.2025
- Coordinated housing placements for individuals in need, ensuring timely and appropriate support.
- Developed comprehensive service plans tailored to client needs, enhancing housing stability outcomes.
- Monitored compliance with housing regulations and standards to maintain program integrity and effectiveness.
- Collaborated with community partners to streamline access to resources and services for clients.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Explained rental and housing regulations to clients and helped each discover the best options for housing.
- Oversaw housing plans for over 12 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
Administrator/Owner
Essence of Wellness
El Mirage, AZ
01.2022 - 01.2024
- Collaborating with mental health and case workers to establish protocols.
- Attaining funding for the implementation of programs and services.
- Implementing programs for mental health and monitoring efficiency.
- Conducts safety and staff meetings with assigned staff.
- Develops and reviews program policies and procedures specific to clinical function of the facility.
- Prepares for and manages internal and external audits to ensure compliance in all areas of company policies and procedures, contractual requirements and local state and federal laws.
Behavioral Healthcare Technician
Copa Health
Mesa, AZ
01.2018 - 01.2022
- Carrying out individual treatment plans prescribed by medical professionals.
- Providing emotional support to clients.
- Alerting medical professionals to intervene in emergencies.
- Monitoring patients and recording observations.
Warehouse Worker
Amazon
Phoenix, AZ
01.2014 - 01.2018
- Routinely cleaning all warehouse areas
- Finding merchandise in the warehouse
- Stocking incoming orders onto shelves
- Organizing stock in the warehouse
- Conducting Safety Measures
- Consistently lifted materials weighing as much as 50 pounds.
Stocker
Walmart
Phoenix, AZ
01.2013 - 01.2014
- Loading and unloading shipments
- Organizing backroom spaces
- Constructing displays
- Stocking shelves
Sales Representative/Owner
Ante Up Designer Fashion Wear
Scottsdale, AZ
01.2008 - 01.2013
- Ensure high levels of customer satisfaction through excellent sales service
- Build productive trust relationships with customers
- Maintain stock inventory
- Ordering new product for customers wants and needs
Education
Bachelor of Science - Mental Health Counseling
Grand Canyon University
Phoenix, AZ06-2000
Skills
- Behavior redirection
- Behavioral management
- Client documentation
- Team collaboration
- Social skills development
- Recreational activities
- Care plan management
Timeline
Direct Support Professional
Child Family Support Services
12.2025 - Current
Housing Specialist
Terros Behavioral Health
01.2025 - 11.2025
Administrator/Owner
Essence of Wellness
01.2022 - 01.2024
Behavioral Healthcare Technician
Copa Health
01.2018 - 01.2022
Warehouse Worker
Amazon
01.2014 - 01.2018
Stocker
Walmart
01.2013 - 01.2014
Sales Representative/Owner
Ante Up Designer Fashion Wear
01.2008 - 01.2013
Bachelor of Science - Mental Health Counseling
Grand Canyon University