Summary
Overview
Work History
Education
Skills
Timeline
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Jermaine Greene

Summerville,SC

Summary

Certified Maintenance and Reliability Professional with 11+ years of extensive expertise in refrigeration, equipment maintenance, and inventory management. Proficient in enhancing customer satisfaction and safety compliance while driving sales and operational efficiency. Eager to apply innovative problem-solving skills and leadership abilities to a supervisory role, fostering a culture of excellence and continuous improvement.


Overview

14
14
years of professional experience

Work History

Mail Sorter

FedEx
04.2025 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
  • Streamlined mail distribution process by effectively utilizing barcode scanning technology.
  • Continuously sought opportunities for professional development, staying abreast of industry trends and advancements in order to enhance job performance.
  • Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Improved overall workplace safety through proper handling of hazardous materials and packages.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Performed final preparation for outgoing, metered correspondences prior to placement for production.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.

Forklift Operator

Hire Dynamics
09.2024 - 04.2025
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.

Order Picker

SOUTHERN CROWN INC
10.2023 - 08.2024
  • Improved order accuracy by diligently verifying and cross-checking picked items against order lists.
  • Ensured timely order fulfillment by consistently meeting or exceeding picking quotas and deadlines.
  • Performed routine equipment inspections, ensuring optimal performance levels while minimizing downtime due to maintenance issues.
  • Collaborated effectively with team members to streamline workflow and optimize overall productivity.
  • Enhanced warehouse efficiency through the proficient operation of pallet jacks, forklifts, and other necessary equipment.
  • Maintained a safe work environment with strict adherence to safety protocols and guidelines.
  • Assisted in training new employees on proper order picking techniques, processes, and equipment usage for increased efficiency across the team.
  • Expedited urgent orders by prioritizing tasks and adjusting work schedules accordingly.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Forklift Operator

Malone Staffing Solutions
02.2023 - 09.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.

Retail Associate

Home Depot
01.2021 - 01.2022
  • Assisted customers in finding products, enhancing their shopping experience.
  • Maintained store cleanliness, contributing to a welcoming environment.
  • Stocked shelves efficiently, ensuring product availability.
  • I've handled customer inquiries via phone and email, and I'd appreciate it if you could respond quickly.
  • Educated customers on products, increasing sales and satisfaction.
  • Enhanced customer experience by efficiently locating items, leading to noticeable gains in customer satisfaction ratings.
  • Executed meticulous inventory management, ensuring shelves were stocked and displays were visually appealing, resulting in improved sales performance.
  • Partnered with team members to maintain store cleanliness, fostering a welcoming environment that encouraged repeat visits.
  • Addressed customer inquiries through various channels, analyzing feedback to identify common issues and enhance service quality.

Forklift Operator

VT Halter Marine
01.2020 - 01.2021
  • Safely operate and navigate a forklift for a global specialty furniture company.
  • Perform routine preventative and safety checks and notify the appropriate contact of potential hazards or mechanical issues.
  • Follow written and verbal instructions to locate merchandise in the warehouse based on unique item numbers.
  • Properly operate the hydraulic dock leveler to ensure employee and property safety.
  • Carefully loaded, transported, and unloaded boxes weighing up to 150 pounds each, using hand trucks, trans-stackers, and forklifts.
  • Identified, documented, and notified the Inspection Manager of inbound and outbound merchandise packaging damage and patterns.
  • Revised equipment and machinery maintenance log template and trained warehouse employees on proper documentation techniques.

HVAC Service Technician

Restaurant Solutions Inc.
01.2019 - 01.2020
  • Disassembled HVAC units, diagnosed malfunctions, and restored components to optimal working conditions.
  • Monitored and maintained temperature-controlled environments in commercial facilities.
  • Diagnosed refrigeration issues by measuring discharge pressure, examining compressor amps, and assessing airflow.
  • Repaired and replaced duct systems, thermostats, and gas appliances to ensure efficiency and performance.
  • Conducted preventative maintenance on semi-hermetically sealed reciprocating compressors.
  • Maintained variable-frequency drives and automated damper systems to optimize HVAC Operations.

Maintenance Supervisor

Hilton Hotel
02.2017 - 01.2019
  • Coordinate regular safety meetings with building staff.
  • Monitor compliance with regulatory policies and procedures.
  • Oversee work performed by contractors, ensuring alignment with the supervisor's expectations.
  • Provide excellent service and living conditions to residents, establishing trusting relationships.
  • Operate property management systems to handle requests for service repairs.
  • Performed maintenance repairs in and around the residential property as required, ensuring a well-functioning facility.
  • Maintained building exteriors and grounds, improving overall curb appeal.
  • Interacted with existing and potential residents to provide a welcoming and inviting atmosphere.

Recreation Assistant

Fleet Activity Sasebo Morale, Welfare, and Recreation (MWR)
03.2014 - 01.2016
  • Delivered exceptional customer service and provided information on Community Recreation programs and activities.
  • Ensured patron eligibility and proper use of recreational facilities, equipment, and resources.
  • Processed ticket sales, equipment rentals, and event registrations using Point of Sale (POS) systems.
  • Conducted inventory management, maintained equipment records, and ensured accountability of program resources.
  • Assisted in the coordination and execution of workshops, events, and recreational activities, including outdoor and sports-related programs.
  • Provided administrative support, including report generation, data entry, and event after-action documentation.
  • Developed partnerships with local organizations to enhance program offerings and community engagement.

Warehouse Worker

Coach Distribution
01.2011 - 01.2014
  • Managed inbound and outbound shipments, ensuring efficient stocking and distribution of merchandise.
  • Assisted in inventory control, accurately tracking products, and maintaining organization within the warehouse.
  • Operated pallet jacks and other machinery to transport materials safely.
  • Conducted quality checks to verify product accuracy and compliance with manufacturing codes.
  • Maintained a clean and orderly work environment, adhering to safety regulations and operational standards.
  • Supported clerical tasks, including report creation, document management, and administrative duties.

Education

Fortis College
Norfolk, VA
01.2018

High School Diploma - undefined

Rocky Mount Senior High
01.2003

Skills

  • Handling and sorting mail
  • Reliability and punctuality
  • Accuracy and precision
  • Workplace safety
  • Problem-solving skills
  • Time management

Timeline

Mail Sorter

FedEx
04.2025 - Current

Forklift Operator

Hire Dynamics
09.2024 - 04.2025

Order Picker

SOUTHERN CROWN INC
10.2023 - 08.2024

Forklift Operator

Malone Staffing Solutions
02.2023 - 09.2023

Retail Associate

Home Depot
01.2021 - 01.2022

Forklift Operator

VT Halter Marine
01.2020 - 01.2021

HVAC Service Technician

Restaurant Solutions Inc.
01.2019 - 01.2020

Maintenance Supervisor

Hilton Hotel
02.2017 - 01.2019

Recreation Assistant

Fleet Activity Sasebo Morale, Welfare, and Recreation (MWR)
03.2014 - 01.2016

Warehouse Worker

Coach Distribution
01.2011 - 01.2014

High School Diploma - undefined

Rocky Mount Senior High

Fortis College

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Jermaine Greene