Jermaine Hanson
Fort Lauderdale,FL
Summary
Motivated professional with a strong desire to extend exceptional qualities and make a significant impact on the growth of the organization. Committed to continuously acquiring additional knowledge and skills within the company while eager to contribute expertise and dedication towards achieving organizational goals that enhances success in exceeding sales targets. Thriving in a dynamic work environment, ready to take on new challenges and excel.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
Ever Dry Waterproofing
2023.01 - 2024.04
- Knocked 75 doors per day, made average 25 presentations and maintain a conversion of 3 sales.
- Enhanced customer experience by timely assessing their needs utilizing good communication and interpersonal skills
- Generated additional sales opportunities through referrals by building great rapport and trust at the door.
- Tailored best fit solutions by maintaining great product and service knowledge.
- Positively impacted sales by effectively identifying and pursuing high-potential opportunities.
Delivery Driver
HDSC (FedEx Vendor)
2022.04 - 2022.10
- Delivered on average 200 packages daily to doorsteps and business offices.
- Completed on-time deliveries for 150 stops on average daily by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of packages that requires customer signature.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries to precise desired location.
Direct Sales Representative
Spectrum
2018.08 - 2022.04
- Knocked 60 doors per day, delivered 20 effective sales presentations each with a specifically designed sale approach based on customer interaction resulting in surpassing or meeting the goal of 3 sales.
- Navigated territory consisting 500 addresses monthly to meet customers in homes to discuss features of products and services.
- Gained recognition for exceeding sales target using ability to overcome objection, handle rejection and effectively assessing customer needs to provide customized solutions.
- Accomplished most sales for month consistently, surpassing quotas utilizing persuasive skills, demonstrating adept communication and being tenacious.
Sales Representative
Sutherland Global Services
2016.06 - 2018.02
- Provided customers with adequate information regarding Phone, TV and Internet services based on extensive product knowledge while taking on average 80 calls per day.
- Utilized sales strategies and techniques to generate sales opportunities by upselling and cross-selling after assessing the customer needs.
- Drive customer satisfaction by maintaining a positive attitude while addressing concerns with empathy and insightfully derived solution base responses.
- Increased sales revenue by maintaining an 100% VOC addition and an average of 41.77% wireless conversion.
- Overcame objections through effective rapport building and adept communication while utilizing a consultative selling approach to close the deals and increase sales on 44.59% all in conversion.
Education
BBA Business Administration - Production/Operations management
University of Technology
Kingston Jamaica06.2006
BBA - Business Administration
Knox Community College
Jamaica06.2004
CXC O’ Level Subjects -
Munro College
Jamaica06.2000
Skills
- Managing Relations
- Microsoft Office
- Sales expertise
- Customer Service
- Goal-Driven
- Customer Relationship Building
- Product and service knowledge
- Sales Presentations
- Interpersonal communication skills
- Customer Retention
- Excellent Written and Verbal Communication
- Customer Relations
Accomplishments
- Employee Of The Month
- Maintain 100% Average On Customer Surveys
- Met Sales Metrics Every Month
- Achieved Top Tier On Commission Structure
- Maintain 100% Schedule Adherence
Certification
- AT&T Rethink Possible
- Team Jamaica
extra curricular activities
Organizing Sporting Events
Attending Club Meetings and Scocials
Timeline
Sales Representative
Ever Dry Waterproofing
2023.01 - 2024.04
Delivery Driver
HDSC (FedEx Vendor)
2022.04 - 2022.10
Direct Sales Representative
Spectrum
2018.08 - 2022.04
Sales Representative
Sutherland Global Services
2016.06 - 2018.02
BBA Business Administration - Production/Operations management
University of Technology
BBA - Business Administration
Knox Community College
CXC O’ Level Subjects -
Munro College
- AT&T Rethink Possible
- Team Jamaica
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