Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jermaine Howard

7436 122nd Ave N,MN

Summary

Dynamic and reliable driver with a clean record and extensive experience at Uber. Expert in GPS navigation and route optimization, ensuring timely arrivals while delivering exceptional customer service. Proven ability to manage multiple requests and adapt to changing conditions, enhancing passenger satisfaction and safety. Committed to maintaining high safety standards and effective problem-solving. In Chicago worked at a hospital doing supply distribution in which I was tasked with fulfilling wreck orders that came down in a tube from the nurse or doctor for medication of all sorts for the patient. The reason for the gap and work history is because I was on disability due to an open heart surgery operation. Also to add to my work experience, I was an arm security officer working at a bank in Chicago. Security officer suit and tie working at a commercial building in Atlanta, Georgia, and that job require me to scan people in to the building through their turn styles, checking IDs, writing reports, performing safety inspections of the building. Customer service relations. Uber driver in Atlanta, Georgia. That was a fun experience. I really enjoyed that job interacting with society. It has been a great learning experience with all the jobs I’ve had in my lifetime.

Overview

3
3
years of professional experience

Work History

Driver

Uber
Atlanta, Georgia
02.2013 - 01.2016
  • Ensured passenger safety by adhering to traffic regulations and company guidelines.
  • Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
  • Provided excellent customer service, addressing passenger inquiries and concerns promptly.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Managed multiple ride requests simultaneously, demonstrating strong time management skills.
  • Assisted passengers with luggage and special needs, enhancing overall ride experience.
  • Adapted to changing traffic conditions and passenger preferences to improve service delivery.
  • Collaborated with support teams to resolve issues impacting rider satisfaction effectively.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Education

No Degree - Criminal Justice

Edward Waters University
Jacksonville, FL

Skills

Time management

Valid Driver's license

Customer service

Clean driving record

Problem-solving

Safe driving practices

Punctual and reliable

City and non-city driving

Flexible schedule

Punctuality

GPS and route planning

Loading and unloading

Safety protocols

Defensive driving

Vehicle inspection

Driving in adverse conditions

Route planning

Navigational systems and GPS

Transportation

Traffic law observation

Passenger transportation

Relationship building

Adaptable driving techniques

Accident prevention

Timeline

Driver

Uber
02.2013 - 01.2016

No Degree - Criminal Justice

Edward Waters University
Jermaine Howard