JERMAINE NJUGUNA
Doha
Summary
Dedicated barista with extensive experience in delivering exceptional coffee experiences and optimizing operational efficiency. Recognized for fostering a collaborative atmosphere that drives consistent results and enhances team performance. Dependable team player adept at adapting to evolving demands, with a strong focus on high-quality beverage preparation and engaging customer interactions. Passionate about elevating the coffee experience and contributing to a thriving café environment.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Senior Barista
Washingtonia Coffee House
02.2026 - 06.2026
- Trained and mentored junior baristas on espresso preparation and customer service excellence.
- Enhanced workflow efficiency by optimizing drink preparation processes during peak hours.
- Developed seasonal beverage menu, incorporating customer feedback and market trends.
- Ensured compliance with health and safety regulations, maintaining high operational standards.
- Managed inventory levels, coordinating supply orders to minimize waste and ensure product availability.
- Assisted with inventory management to ensure adequate stock levels and minimize waste.
Bartender
Kempinski Marsa Malaz Doha
01.2026 - 01.2026
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Trained new staff on service techniques, cocktail recipes, and customer engagement strategies.
- Managed bar inventory efficiently, minimizing waste and ensuring product availability.
Barista
Norb
09.2025 - 12.2025
- Prepared high-quality espresso beverages, ensuring consistency and customer satisfaction.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
Junior Barista
Ali Bin Ali
11.2021 - 09.2025
- Create intricate latte art to enhance customer experience and beverage presentation.
- Prepare mojitos, cocktails, iced teas, and specialty coffee beverages with precision.
- Maintain a clean and organized workspace for optimal productivity and safety.
- Manage cash registers, process transactions, and balance daily sales reports.
Barista/Junior Bartender
Kentwood Address
01.2019 - 09.2021
- Trained new baristas on beverage preparation and customer service standards.
- Managed daily inventory and ensured optimal stock levels for smooth operations.
- Developed and maintained positive customer relationships through attentive service.
- Streamlined coffee brewing processes to enhance efficiency and product quality.
Education
Bachelor of Science - Food and Beverage Management
Kenya Utalii College
Nairobi, Kenya02-2018
Skills
- Specialty drink creation
- Cleanliness standards
- Sensory evaluation
- Food safety compliance
- Staff scheduling
- POS system operation
- Latte art mastery
- Manual brewing techniques
- Espresso expertise
Certification
- Barista Certification
- Food Safety and Hygiene Certification
- Customer Service Training
Timeline
Senior Barista
Washingtonia Coffee House
02.2026 - 06.2026
Bartender
Kempinski Marsa Malaz Doha
01.2026 - 01.2026
Barista
Norb
09.2025 - 12.2025
Junior Barista
Ali Bin Ali
11.2021 - 09.2025
Barista/Junior Bartender
Kentwood Address
01.2019 - 09.2021
Bachelor of Science - Food and Beverage Management
Kenya Utalii College