Jermaine Ragland
Summary
Detail-oriented Health Information Management Specialist with a strong background in HIPAA compliance and health information exchange. Successfully streamlined medical records processing and executed chart audits, enhancing compliance and operational efficiency. Managed accounts receivable activities, ensuring accurate financial tracking and timely payment application.
Overview
26
26
years of professional experience
Work History
Health Information Management Specialist
Thomas Eye Group
Atlanta, GA
07.2006 - 02.2026
Streamlined processing of medical records requests, facilitating timely information access.
- Executed chart audits for insurance companies and third-party organizations, ensuring compliance.
- Dispatched requested surgery notes to insurance companies and healthcare facilities.
Managed payment posting from lockbox ACH, patient checks, credit cards, and insurance companies.
- Accurately applied payments to patient accounts for effective financial tracking.
Accounts Receivable Clerk
Serta Simmons Bedding
Atlanta, GA
06.2000 - 05.2005
- Efficiently processed customer payments and applied transactions to accounts.
- Resolved discrepancies through thorough account reconciliation and client communication.
- Managed write-off of discounts and interest charges, ensuring accurate financial reporting.
- Collaborated with credit analysts and plant associates to execute detailed write-offs of debits and credits.
- Executed wire transfers with precision, maintaining strict attention to detail.
Education
No Degree - Billing & Coding
Sanford-Brown
Skills
- HIPAA compliance
- Health information exchange
- EHR management
- Records analysis
- Data management
- Problem-solving expertise
- Attention to detail
- Reliability and dependability
- Continuous learning mindset
- Effective communication skills
Timeline
Health Information Management Specialist
Thomas Eye Group
07.2006 - 02.2026
Accounts Receivable Clerk
Serta Simmons Bedding
06.2000 - 05.2005
No Degree - Billing & Coding
Sanford-Brown