Jermaine Ramsey
Columbia ,SC
Summary
Dynamic professional with a proven track record at Schneider Electric, excelling in complex problem-solving and decision-making. Enhanced project efficiency through effective time management and cross-functional collaboration. Recognized for improving user experience and reducing downtime by implementing proactive IT solutions. Strong leadership qualities complemented by exceptional customer service skills.
Overview
9
9
years of professional experience
Work History
Associate
Schneider Electric
Hopkins, SC
09.2022 - Current
- Coordinated schedules and resources to ensure timely project deliverables.
- Assisted in analyzing data to identify trends, enhancing decision-making processes.
- Maintained documentation and reports, ensuring compliance with industry standards.
- Collaborated with cross-functional teams to streamline communication and workflow efficiency.
- Implemented software updates and patches, ensuring system security and operational efficiency.
- Assisted in troubleshooting technical issues, providing timely resolutions to minimize downtime.
- Mentored junior analysts on best practices for data analysis and problem-solving techniques.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
Associate
Target Distribution
Lugoff, SC
01.2021 - 03.2022
- Led cross-functional teams to implement process improvements enhancing operational efficiency.
- Mentored new hires on best practices for equipment usage and safety protocols.
- Evaluated training outcomes to refine programs and align with organizational goals.
- Documented patient information and performed data entry procedures with accuracy and efficiency.
- Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
Lead Dock Worker
Capstone Logistics LLC.
Fort Mill, SC
08.2016 - 03.2020
- Oversaw daily loading and unloading operations, ensuring compliance with safety protocols.
- Coordinated workflow among team members to optimize dock efficiency and reduce turnaround time.
- Trained new staff on equipment operation, safety standards, and dock procedures.
- Implemented process improvements that enhanced productivity and minimized delays in cargo handling.
- Ensured accuracy of employee timecards and payroll records through thorough audits.
- Responded to employee inquiries regarding payroll discrepancies and benefits administration.
- Assisted in the implementation of new payroll software, improving efficiency by 30%.
Education
High School Diploma - Digital Literacy
Fort Mill High
Fort Mill, SCSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Decision-making
- Workplace safety
- Complex Problem-solving
- Flexible schedule
Timeline
Associate
Schneider Electric
09.2022 - Current
Associate
Target Distribution
01.2021 - 03.2022
Lead Dock Worker
Capstone Logistics LLC.
08.2016 - 03.2020
High School Diploma - Digital Literacy
Fort Mill High