Overview
Work History
Education
Timeline
Generic

Jermaine Rhodes

Brooklyn,NY

Overview

24
24
years of professional experience

Work History

Building Porter

Algin Management
02.2022 - Current
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Completed sweeping, mopping, and window-cleaning.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Increased workplace safety by immediately reporting potential hazards.
  • Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
  • Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
  • Provided courteous and informative responses to guest inquiries, improving overall service ratings.
  • Supported room service operations, ensuring timely delivery of food and beverages to guests.
  • Assisted in setting up for events and conferences, contributing to successful and organized functions.
  • Contributed to team efforts by providing cross-training to new porters on best practices and procedures.
  • Streamlined waste management procedures to maintain hygienic and appealing hotel environment.
  • Increased efficiency in luggage retrieval times, allowing for more seamless guest departure.
  • Facilitated positive first impression of hotel through warm greeting and efficient service upon guest arrival.
  • Reduced lost property reports by maintaining meticulous records of items stored and retrieved.
  • Improved room availability times with swift and accurate delivery of guest belongings to rooms.
  • Collaborated with housekeeping to expedite room readiness, enhancing guest check-in experience.
  • Enabled safer environment by promptly reporting maintenance issues encountered during rounds.
  • Facilitated smooth check-in and check-out processes by efficiently managing luggage movements.
  • Supported emergency response efforts, aiding in evacuation of guests during drills and incidents.
  • Enhanced security by vigilantly monitoring guest areas and reporting suspicious activities.
  • Improved inventory management of cleaning supplies and guest amenities through careful monitoring.
  • Maintained clean and safe lobby areas, contributing to welcoming environment for guests.
  • Ensured optimal cleanliness, promptly clearing hallways and public spaces of debris and obstacles.
  • Optimized guest satisfaction by offering personalized recommendations for local attractions and dining.
  • Assisted guests with transportation arrangements, increasing satisfaction with concierge services.
  • Enhanced guest experience by providing timely and efficient luggage handling services.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained floor cleaning and waxing equipment.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Coordinated with emergency services during times of crisis, ensuring the safety and well-being of all residents.
  • Adhered to company safety regulations and OSHA requirements.
  • Implemented preventative measures for pest control through regular inspection of units, common areas, and exteriors.
  • Promoted energy efficiency within the building by regularly checking lighting systems for proper function and replacing bulbs as needed.
  • Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
  • Contributed positively towards tenant retention rates by consistently delivering exceptional customer service.
  • Supported building management team in maintaining compliance with local regulations regarding occupancy standards and fire safety procedures.
  • Maintained exterior curbside appeal for improved first impressions on prospective tenants.
  • Aided property manager in conducting routine inspections, identifying potential hazards or issues requiring attention.
  • Contributed to a positive living environment through diligent upkeep of common areas, landscaping, and amenities.
  • Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
  • Assisted in organizing community events for residents that fostered a sense of belonging within the building.
  • Worked closely with fellow porters to prioritize tasks effectively so as not to disrupt daily operations.
  • Enhanced building cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Ensured safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
  • Reduced maintenance costs by proactively identifying small repair issues before they escalated into larger problems.
  • Maintained detailed records of all completed tasks to ensure accurate reporting to property management staff.
  • Collaborated with vendors for necessary repairs and maintenance tasks, ensuring quality workmanship at competitive pricing.
  • Assisted with move-ins and move-outs, coordinating with tenants to minimize disruption and maintain property condition.
  • Upheld a high standard of customer service when interacting with residents, addressing their needs professionally and courteously.
  • Provided backup support to other building staff members as needed, creating a seamless and efficient team environment.

Building Porter

Beam Living
08.2019 - Current
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Increased workplace safety by immediately reporting potential hazards.
  • Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Operated buffers and burnishers to clean and polish floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Coordinated with emergency services during times of crisis, ensuring the safety and well-being of all residents.
  • Adhered to company safety regulations and OSHA requirements.
  • Implemented preventative measures for pest control through regular inspection of units, common areas, and exteriors.
  • Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
  • Supported building management team in maintaining compliance with local regulations regarding occupancy standards and fire safety procedures.
  • Contributed positively towards tenant retention rates by consistently delivering exceptional customer service.
  • Maintained exterior curbside appeal for improved first impressions on prospective tenants.
  • Aided property manager in conducting routine inspections, identifying potential hazards or issues requiring attention.
  • Contributed to a positive living environment through diligent upkeep of common areas, landscaping, and amenities.
  • Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
  • Assisted in organizing community events for residents that fostered a sense of belonging within the building.
  • Enhanced building cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Maintained detailed records of all completed tasks to ensure accurate reporting to property management staff.
  • Assisted with move-ins and move-outs, coordinating with tenants to minimize disruption and maintain property condition.
  • Upheld a high standard of customer service when interacting with residents, addressing their needs professionally and courteously.
  • Provided backup support to other building staff members as needed, creating a seamless and efficient team environment.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Kitchen Porter

Winstead Catering
11.2018 - 03.2020
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
  • Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Increased overall kitchen productivity through effective communication and collaboration with team members.
  • Demonstrated punctuality and reliability by consistently arriving on time for shifts and completing assigned tasks efficiently.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Improved kitchen efficiency by maintaining cleanliness and organization of workspaces, utensils, and equipment.
  • Safeguarded food safety standards by properly storing ingredients according to temperature requirements.
  • Proactively addressed potential hazards in the kitchen workspace, reducing the risk of accidents or injuries among staff members.
  • Enhanced workplace safety by adhering to proper handling techniques when using knives, cleaning chemicals, and other hazardous materials.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Contributed to a positive work atmosphere by maintaining a professional demeanor and fostering teamwork among colleagues.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Developed strong time management skills by prioritizing tasks and working efficiently under pressure to meet deadlines in a fast-paced environment.
  • Provided assistance with menu planning and ingredient selection, supporting the development of innovative culinary creations.
  • Gained proficiency in various cooking techniques while assisting chefs with meal preparation duties as needed.
  • Completed daily cleaning tasks thoroughly, contributing to a consistently sanitary work environment for all staff members.
  • Reduced waste by monitoring inventory levels and informing management of low stock items for prompt reordering.
  • Streamlined dishwashing processes by implementing efficient organization methods for incoming dirty dishes and outgoing clean ones.
  • Facilitated smooth service during high-volume periods by efficiently restocking supplies and cleaning workstations as needed.
  • Supported kitchen staff during peak times, ensuring timely completion of tasks without compromising quality.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed dishes and assisted in bussing tables.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Monitored dishwashing machines for proper functioning.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Transported food items from storage areas to kitchen for prepping.

Porter

Quality Eats
06.2017 - 10.2018
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
  • Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
  • Increased overall kitchen productivity through effective communication and collaboration with team members.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Demonstrated punctuality and reliability by consistently arriving on time for shifts and completing assigned tasks efficiently.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Improved kitchen efficiency by maintaining cleanliness and organization of workspaces, utensils, and equipment.
  • Safeguarded food safety standards by properly storing ingredients according to temperature requirements.
  • Proactively addressed potential hazards in the kitchen workspace, reducing the risk of accidents or injuries among staff members.
  • Enhanced workplace safety by adhering to proper handling techniques when using knives, cleaning chemicals, and other hazardous materials.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Contributed to a positive work atmosphere by maintaining a professional demeanor and fostering teamwork among colleagues.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Received praise from both managers and coworkers for commitment to excellence and dedication to maintaining a clean, well-organized kitchen environment.
  • Developed strong time management skills by prioritizing tasks and working efficiently under pressure to meet deadlines in a fast-paced environment.
  • Gained proficiency in various cooking techniques while assisting chefs with meal preparation duties as needed.
  • Completed daily cleaning tasks thoroughly, contributing to a consistently sanitary work environment for all staff members.
  • Reduced waste by monitoring inventory levels and informing management of low stock items for prompt reordering.
  • Streamlined dishwashing processes by implementing efficient organization methods for incoming dirty dishes and outgoing clean ones.
  • Facilitated smooth service during high-volume periods by efficiently restocking supplies and cleaning workstations as needed.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Supported kitchen staff during peak times, ensuring timely completion of tasks without compromising quality.
  • Ensured customer satisfaction by promptly addressing any concerns or issues related to cleanliness or food preparation areas.
  • Transported food items from storage areas to kitchen for prepping.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed dishes and assisted in bussing tables.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Monitored dishwashing machines for proper functioning.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

Building Porter

Pace University
09.2001 - 03.2017
  • Cleaned and organized building areas as required.
  • Completed sweeping, mopping, and window-cleaning.
  • Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Coordinated with emergency services during times of crisis, ensuring the safety and well-being of all residents.
  • Adhered to company safety regulations and OSHA requirements.
  • Implemented preventative measures for pest control through regular inspection of units, common areas, and exteriors.
  • Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
  • Contributed positively towards tenant retention rates by consistently delivering exceptional customer service.
  • Supported building management team in maintaining compliance with local regulations regarding occupancy standards and fire safety procedures.
  • Maintained exterior curbside appeal for improved first impressions on prospective tenants.
  • Aided property manager in conducting routine inspections, identifying potential hazards or issues requiring attention.
  • Contributed to a positive living environment through diligent upkeep of common areas, landscaping, and amenities.
  • Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
  • Assisted in organizing community events for residents that fostered a sense of belonging within the building.
  • Maintained detailed records of all completed tasks to ensure accurate reporting to property management staff.
  • Reduced maintenance costs by proactively identifying small repair issues before they escalated into larger problems.
  • Ensured safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
  • Collaborated with vendors for necessary repairs and maintenance tasks, ensuring quality workmanship at competitive pricing.
  • Assisted with move-ins and move-outs, coordinating with tenants to minimize disruption and maintain property condition.
  • Provided backup support to other building staff members as needed, creating a seamless and efficient team environment.
  • Performed cleaning and maintenance duties as directed.
  • Communicated with coworkers and managers about completed duties.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Maintained building exteriors for professional, clean presentation standards.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Increased workplace safety by immediately reporting potential hazards.
  • Stored supplies safely and securely to prevent theft and damage.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

H.S. Diploma - General Studies

Harcourt Learning
Scranton, PA
08.2004

Timeline

Building Porter

Algin Management
02.2022 - Current

Building Porter

Beam Living
08.2019 - Current

Kitchen Porter

Winstead Catering
11.2018 - 03.2020

Porter

Quality Eats
06.2017 - 10.2018

Building Porter

Pace University
09.2001 - 03.2017

H.S. Diploma - General Studies

Harcourt Learning
Jermaine Rhodes