Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JERMAINE ROBINSON

Capitol Heights,MD

Summary

With a proven track record, I excel in personnel management and service planning, enhancing operational efficiency and safety compliance. My leadership and multitasking skills have significantly improved team performance and customer satisfaction, demonstrating a strong ability to meet employer-demanded competencies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Service Manager

MURN
Suitland, MD
03.2023 - Current
  • Created training plans for new employees entering the service department.
  • Established and enforced safety protocols to ensure a safe working environment for all employees.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Conducted regular meetings with technicians to discuss progress, performance issues, and Resident feedback.

Maintenance Supervisor

The Community Builders
Washington, DC
01.2022 - 03.2023
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised many employees and scheduled shifts.
  • diagnosed and identified equipment failure root causes and initiated correction actions.
  • Heating and Refrigeration

Maintenance Supervisor

The Lawson Companies
Virginia Beach, VA
11.2020 - 01.2022
  • Coordinated installations, maintenance and repair work in buildings in large complex.Managed a team of workers, regularly inspected sites, executed work as necessary, maintained equipment and assigned workers to various projects.

Maintenance Technician

The Franklin Johnston Group
Virginia Beach, VA
08.2019 - 11.2020
  • Upkept a facility, such as an apartment building or business office
  • Skilled in a variety of areas including plumbing, carpentry, and electrical systems
  • My Duties included inspecting buildings, maintaining inventory, and scheduling repairs.

BOH Line Cook

CHICK-FIL-A, CHICK-FIL-A INC
03.2019 - 08.2019
  • Serving guest with awesome hospitality, business management also cooking and delivering great food to customers in a fast, friendly paste

Team Member

NATIONAL HARBOR, ICON ATTRACTIONS
01.2017 - 04.2018
  • Photography and display helping guest by attraction guidelines also stopping guest for fun family friendly photos allowing them to purchase after riding the attraction

Education

Associates of Business Management - HVAC

Advanced Technology Institute
Virginia Beach, VA
05.2019

High School Diploma -

SUITLAND HIGH SCHOOL
Suitland, MD
06.2018

Skills

  • Vendor Relations
  • Hydraulic Press Operation
  • Service planning
  • Strong leadership
  • Personnel Skill Assessments
  • Job Prioritizing
  • Safety Compliance
  • Schedule Preparation
  • Worker Training
  • Tools and Equipment Maintenance
  • Skilled Maintenance and Repair
  • Report Preparation
  • Personnel Management
  • Team Collaboration
  • Supply Requisition
  • Hand and Power Tool Operation
  • Data Entry and Analysis
  • Vehicle and Equipment Operation
  • Stress Tolerance
  • Multitasking and Prioritization
  • Time Management

Certification

  • EPA UNIVERSAL
  • OSHA 10 CONSTRUCTION CARD

Timeline

Assistant Service Manager

MURN
03.2023 - Current

Maintenance Supervisor

The Community Builders
01.2022 - 03.2023

Maintenance Supervisor

The Lawson Companies
11.2020 - 01.2022

Maintenance Technician

The Franklin Johnston Group
08.2019 - 11.2020

BOH Line Cook

CHICK-FIL-A, CHICK-FIL-A INC
03.2019 - 08.2019

Team Member

NATIONAL HARBOR, ICON ATTRACTIONS
01.2017 - 04.2018

Associates of Business Management - HVAC

Advanced Technology Institute

High School Diploma -

SUITLAND HIGH SCHOOL

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