Jermane Cheatham
Alsip,IL
Summary
Managing Real Estate Broker at Family Pride Realty, recognized for enhancing customer service and streamlining property management processes. Expert in property marketing and lease negotiations, achieving significant sales growth. Adept at mentoring staff and fostering professional development, while ensuring compliance with real estate regulations and maximizing client retention through effective communication.
Experienced with managing real estate teams and overseeing property transactions efficiently. Utilizes market analysis and negotiation skills to drive successful sales. Track record of fostering client relationships and ensuring team collaboration.
Real estate professional with robust background in managing brokerage operations and achieving successful property transactions. Known for fostering team collaboration and consistently meeting client needs. Skilled in market analysis and strategic planning, with reputation for reliability and adaptability.
Influential Broker with outstanding negotiation and communication talents. Adept at developing effective marketing plans to promote properties and drive sales. Assists sellers in locating residential properties to meet needs and supports completion of all necessary paperwork.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Managing Real Estate Broker
Family Pride Realty
Evergreen Park, IL
02.2006 - 01.2025
- Enhanced customer service standards within the brokerage through ongoing training initiatives and performance evaluations for staff members.
- Streamlined property management processes by implementing efficient systems and procedures, resulting in reduced operating costs.
- Increased property sales by developing and implementing innovative marketing strategies for clients.
- Maximized client exposure to potential buyers by utilizing multiple listing services, social media platforms, and online advertising campaigns.
- Ensured compliance with federal, state, and local regulations pertaining to real estate transactions by staying current with industry changes.
- Increased client retention through consistent follow-up and ongoing communication, addressing concerns promptly and providing valuable industry insights.
- Facilitated smooth closings by managing all aspects of contract negotiations, including offer presentation, counteroffers, inspections, appraisals, and title work coordination.
- Conducted comprehensive property analyses prior to listing appointments to provide accurate pricing recommendations based on current market conditions.
- Mentored junior agents, sharing knowledge of successful sales techniques and fostering professional growth within the team.
Service Advisor
Wheels
Des Plaines, IL
02.1998 - 10.2013
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Contributed to team goals by proactively identifying opportunities for process improvements within the service department.
- Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
Education
No Degree - ASE -Automotive Service Excellence
Lincoln Technical Institute
Melrose Park, IL05-1997
Skills
- Property inspections
- Real estate transactions
- Eviction procedures
- Rent collection
- Property management
- Lease negotiations
- Residential real estate
- Property showing
- Property marketing
- Staff management
- Online advertising
- Cold calling
- Business development
Certification
- CRB - Certified Real Estate Brokerage Manager
- ABR - Accredited Buyer's Representative
- CPM - Certified Property Manager
Timeline
Managing Real Estate Broker
Family Pride Realty
02.2006 - 01.2025
Service Advisor
Wheels
02.1998 - 10.2013
No Degree - ASE -Automotive Service Excellence
Lincoln Technical Institute