Jerold Cecil
Chef
Albuquerque,NM
Summary
Humble, goal motivated, customer oriented, Professional Kitchen Leader seeking new opportunities and experiences to broaden my skills, knowledge, and abilities. To hopefully enrich the lives of my residents, make their experience gratifying, and provide a invaluable service while they are with us.
Overview
15
15
years of professional experience
Work History
Dining Room Manager
Morningstar Senior Living
Albuquerque, NM
08.2023 - Current
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Kitchen Manager
Albuquerque Grand Senior Living
Albuquerque, NM
08.2023 - 10.2023
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Dining Services Director
Brookdale Senior Living Inc.
Albuquerque, NM
10.2018 - 07.2023
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Developed unique events and special promotions to drive sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Cook II
Banner Desert Medical Center
05.2016 - 10.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Lead Cook
Fibber Magee's Irish Pub
03.2013 - 05.2015
- Supervised line cooks to monitor food safety and order accuracy.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Taught kitchen staff safety protocols and restaurant standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
No Degree - Criminal Justice
Arizona State University
Tempe, AZAssociate of Arts - Criminal Justice
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Work Scheduling
- Equipment Maintenance
- Operational Procedures
- Staff Scheduling
- Anticipating Problems
- Customer Preferences
- Situational Awareness
- Attention to Detail
- Ability to Deescalate Situations
- Social Perceptiveness
- Detailed Documentation
Timeline
Dining Room Manager
Morningstar Senior Living
08.2023 - Current
Kitchen Manager
Albuquerque Grand Senior Living
08.2023 - 10.2023
Dining Services Director
Brookdale Senior Living Inc.
10.2018 - 07.2023
Cook II
Banner Desert Medical Center
05.2016 - 10.2018
Lead Cook
Fibber Magee's Irish Pub
03.2013 - 05.2015
No Degree - Criminal Justice
Arizona State University
Associate of Arts - Criminal Justice
Maricopa Community Colleges - Mesa Community College
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