Enthusiastic fulfillment associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 20 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate
Amazon
05.2020 - Current
Working as a Process Guide since we launch the new warehouse YOW3
Selected and filled orders from stock to fulfill customer requirements.
Followed procedures at all times for personal and team safety.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Communicated with other departments to facilitate fulfillment activities and address issues.
Shareholder Service Representative
Allen Maintenance
10.2018 - 10.2021
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Answered constant flow of customer calls with minimal wait times.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Counter Server
Tim Hortons
03.2016 - 04.2018
Managed multiple tasks in high-volume environment.
Greeted all guests upon arrival and offered immediate assistance.
Processed cash, debit and credit card payments.
Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
Education
Bachelor of Science - Computer Engineering Technology
Rizal Technological University
Manila, Philippines
04.2015
High School Diploma -
Pinagbuhatan High School
Manila, Philippines
03.2011
Skills
Prepare Orders
Enter Data
Team Meetings
Process Payments
Shipping and Receiving
Timeline
Fulfillment Associate
Amazon
05.2020 - Current
Shareholder Service Representative
Allen Maintenance
10.2018 - 10.2021
Counter Server
Tim Hortons
03.2016 - 04.2018
Bachelor of Science - Computer Engineering Technology