JEROME COLEMAN
SALEM
Summary
Dynamic leader with a proven track record at BMW of Salem, adept in relationship building and sales team training. Expert in client relationship management and sales process optimization, significantly enhancing customer satisfaction and team performance. Skilled in identifying financial discrepancies and ensuring compliance, demonstrating exceptional product knowledge and staff management capabilities.
Overview
8
8
years of professional experience
Work History
SALES MANAGER
BMW OF SALEM
03.2022 - 01.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
FINANCE MANAGER
MERCEDES BENZ OF WILSONVILLE
01.2020 - 02.2022
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
SALS CONSULTANT
VOLKSWAGEN OF SALEM
04.2017 - 01.2020
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
High School Diploma -
SWEET HOME HIGH SCHOOL
SWEET HOME OR 06-2010
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Client relationship management
- Sales process
Timeline
SALES MANAGER
BMW OF SALEM
03.2022 - 01.2025
FINANCE MANAGER
MERCEDES BENZ OF WILSONVILLE
01.2020 - 02.2022
SALS CONSULTANT
VOLKSWAGEN OF SALEM
04.2017 - 01.2020
High School Diploma -
SWEET HOME HIGH SCHOOL
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