Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jerome Murphy

Lancaster,OH

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

27
27
years of professional experience

Work History

Supervisor: Dock Operations for Pandora

DB Schenker
01.2024 - Current
  • Responsible for dock operations on a compound with an expanding number of buildings.
  • Managed daily dock operations, material handing, and transfer activities to support client and operational needs.
  • Trained and motivated team to ensure a safe working environment for dock operations across multiple shifts and buildings.
  • Implemented, maintained, and standardized processes across multiple buildings for a 24/7 dock operation through development and utilization of leads and DCA’s.
  • Assumed responsibility for support functions that were essential to the success of the operation.
  • Developed relations and coordinated with multiple teams, departments, and client to facilitate improvements in processes and ensure world class service.

Supervisor: Outbound (OHLQ)

DHL Supply Chain
01.2022 - 01.2024
  • Responsible for Outbound operations while maintaining site safety as the building Safety Champion.
  • Responsible for the daily supervision, skill development, coaching, and labor planning of 30 associates.
  • Balancing labor needs to meet KPI requirements.
  • Responsible for reporting KPI’s, updating reports, and communicating to Senior leadership.
  • Provide coverage for all areas of the operation as needed.
  • Participate in DHL’s North American Retail safety steering committee.
  • Responsible for implementing and maintaining corporate safety guidelines as site Safety Champion.

Supervisor: VAS / IC / Security / Repack / Returns

GXO Logistics / Jacobson Companies
01.1998 - 01.2022
  • Organize and execute projects to Kit multiple materials across multiple SKU’s and rework based on customer requirement.
  • Develop processes for rework of multiple materials that include disassembly and reassembly of varying product types that were deemed defective or failed to meet customer requirements.
  • Kitting of products for installation of home plumbing fixtures to include Toilets, Kitchen Sinks, custom ordered items, and plumbing components.
  • Develop processes for compliance with Amazon shipping and ordering process.
  • Coordinate with Inventory to validate count and adjustment accuracy prior to submitting to corporate.
  • Organize and coordinate repack needs to meet Outbound PGI requirements and customer needs.

Supervisor: Outbound / Inbound

American Standard
01.2009 - 01.2016
  • Responsible for up to 40 Full Time employees across multiple departments for warehouse operations processes.
  • Performing support functions relative to job functions being performed during shift operation.
  • Oversee all functions related to Receiving, Shipping, Value Added Services, Repack, Returns and Inventory Control.
  • Maintaining and developing production reports pertaining to warehouse functions.
  • Manage labor to ensure that departmental needs were met in accordance with workload.
  • Lead, coach, and develop associates.
  • Monitor processes failures to ensure all job functions are completed properly and efficiently.
  • Maintain ISO compliant warehouse.

Inventory and Quality Coordinator

Turf Care
01.2007 - 01.2009
  • Responsible for creating and maintaining Inventory and Quality Procedures for a 375,000 square foot Hazardous Material Storage Facility with a total inventory value of over $10,000,000 dollars.
  • Lead, coach, and develop associates.
  • Maintain a safe and productive environment for all associates.
  • Train associates on Hazardous material handling and processing.
  • Maintain accuracy and document all procedures for training and reporting to the EPA.
  • Create OS&D reports for all accounts processed.
  • Maintain required HazMat and Tier II reports for Corporate and reporting with local authorities.
  • Maintain SDS files for immediate viewing to all associates per OSHA Hazardous Communication Standard.
  • Ensure inventory was maintained with no more than a 3% absolute variance for each calendar year.
  • Consultant for TurfCare Supply to help Streamline warehouse procedures ensuring increased productivity and streamlined reporting to meet Hazardous material handling requirements.

Inventory Specialist

American Standard
01.2003 - 01.2007
  • Responsible for maintaining 1,000,000 square feet of inventory valued at more than $40,000,000.
  • Training and development of associates on processes pertaining to warehouse operations.
  • Counting and maintaining all locations in warehouse on a quarterly basis.
  • Completing and submitting reports to ensure inventory accuracy.
  • Identifying issues, reporting them, and reconciling them.
  • Communicating to Supervisor and Manager the needs of the Shift.
  • Worked with Supervisors on processes for increased shift productivity.
  • Worked closely with other shifts to ensure all processes were consistent and productive.
  • Member of Special Projects Team participating in warehouse startup and rescue.

Inventory Control / Customer Service

American Standard
01.1998 - 01.2003
  • Responsible for maintaining inventory between 2 individual buildings totaling over 800,000 square feet of inventory valued at $30,000,000.
  • Worked with retail and wholesale clients to resolve order discrepancies and improve their experience.
  • Used SAP to process orders for retail, wholesale, and direct to consumer orders.
  • Consulted with American Standard Sales Representatives on product set-up for Lowe’s and Home Depot store displays.
  • Worked with production plants to balance on hand inventory against order demand.
  • Planned, created, and scheduled truckloads for warehouse shipments to end consumer.

Education

High School Diploma -

Sheldon Clark
Inez, KY

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Project management

Accomplishments

  • (RCRA) Resource Conservation and Recovery Act certified. (Expired)
  • Special Projects Team.
  • SWOT – Special Warehouse Operations Team
  • Consultant for Turf Care Supply Corp at Atlanta, GA and Sebring, FL warehouse.
  • CPR trained.

Timeline

Supervisor: Dock Operations for Pandora

DB Schenker
01.2024 - Current

Supervisor: Outbound (OHLQ)

DHL Supply Chain
01.2022 - 01.2024

Supervisor: Outbound / Inbound

American Standard
01.2009 - 01.2016

Inventory and Quality Coordinator

Turf Care
01.2007 - 01.2009

Inventory Specialist

American Standard
01.2003 - 01.2007

Supervisor: VAS / IC / Security / Repack / Returns

GXO Logistics / Jacobson Companies
01.1998 - 01.2022

Inventory Control / Customer Service

American Standard
01.1998 - 01.2003

High School Diploma -

Sheldon Clark

Similar Profiles

CREATE PROFILE