Jerome Thompson

• Adapted seamlessly to a fast-paced working environment
• Delivered exceptional customer service to a wide range of clients.
• Managed daily operations oversaw daily restaurant operations, ensuring efficient service delivery, adherence to health and safety regulations, and high customer satisfaction.
• Staff Supervision and Training: Supervised and trained a team of front-line staff, including task delegation, performance monitoring, and addressing any issues to maintain a productive and positive work environment.
• Demonstrated strong communication skills by conveying menu options taking accurate orders, and collaborating with kitchen staff to ensure timely and accurate delivery of meals.
• Utilized problem solving skills to address customer complaints and unexpected situations to ensure customer satisfaction.
• Inventory and Cash Management: Monitored inventory levels, placed supply orders, and handled cash and credit transactions, ensuring accurate financial reporting and stock control.
• Built lasting relationships with regular customers.

• Creating visually appealing displays that highlight promotions and encourage customer engagement
• Demonstrated ability to work efficiently in a time sensitive environment, ensuring that the store is ready for opening hours
• Adherence to safety protocols, including proper lifting techniques, and the use of protective equipment

• Assisting clients with academic writing needs including research papers, essays, and thesis

statements, while adhering to academic integrity standards

• Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns
• Responded to customer requests for products, services, and company information
• Produced original, creative content for promotional advertisements and marketing materials.
• manage incoming payments from clients