Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerome White

3736 W. 111th Pl. ,CA

Summary

Dynamic professional excelling in guest relations management and problem-solving. Recognized for enhancing customer satisfaction and fostering teamwork, while ensuring compliance with health and safety standards. Adept at task delegation and maintaining high sanitation standards, contributing to elevated guest experiences and repeat business.

Overview

12
12
years of professional experience

Work History

Suite Supervisor

Levy Restaurants
07.2024 - Current
  • Streamlined team communication, fostering a positive work environment focused on exceptional service delivery.
  • Utilized advanced problem-solving skills to address any guest concerns or complaints effectively while maintaining composure under pressure situations.
  • Maintained a high level of cleanliness throughout all suites, contributing to an elevated guest experience and increased return business.

Club Supervisor

Legends
06.2022 - 02.2025
  • Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Evaluated employee performance regularly, providing constructive feedback for improvement when necessary.
  • Collaborated with event planners to coordinate successful functions for club members and guests.


Grocery Manager

Superior Grocers
07.2013 - 04.2022
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.

Education

High School Diploma -

Decatur High
Federal Way, WA
06-2009

Skills

  • Task delegation
  • Guest relations management
  • Employee engagement
  • Customer service
  • Task assignment
  • Health and safety compliance
  • Sanitation standards
  • Guest relations
  • Supply inventory management
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Adaptability and flexibility

Timeline

Suite Supervisor

Levy Restaurants
07.2024 - Current

Club Supervisor

Legends
06.2022 - 02.2025

Grocery Manager

Superior Grocers
07.2013 - 04.2022

High School Diploma -

Decatur High

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